Después de que entregaron el carro, tuve que devolver dos veces el carro porque dejaron desconectado la puerta del pasajero, el aire acondicionado no funcionaba ( el aire acondicionado estaba funcionando de lo más bien antes de llevarlo a arreglar) y estaba descuadrado de la parte delantera, después de que lo llevara la segunda vez, arreglaron todo, pero después de eso el aire acondicionado a veces no funciona.
8/12/2022
Gloria C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I would recommend this auto body to anyone who is looking for repairs done on there car. They were so professional and kept us updated as the process went on. Great job guys keep it up!
8/9/2022
Heidi T. VERIFIED CUSTOMER
Vehicle Make : Kia
Durable's line of communication is always open. They are reliable, honest and charge a fair rate. We have come to rely on Durable for everything from oil changes to major body and mechanical repairs. There is no other place for car service, because Durable is the BEST.
8/8/2022
Mary H. VERIFIED CUSTOMER
Vehicle Make : Buick
Everyone was very friendly and nice
8/7/2022
Debra T. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great job!!!!!!!!!!!!!! I would recommend you to everyone!!!!!
7/22/2022
Trisha S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very pleased with the work and communication with durable. I was told there was a few weeks wait for body work but since I brought them the job specifically, they made time to get the job done in a timely manner. I also really appreciated them cleaning my car too!
7/11/2022
Diane Q. VERIFIED CUSTOMER
Vehicle Make : Mazda
Efficient, knowledgeable and outstanding customer service. Getting notifications via text throughout the entire process really is helpful and takes the stress out. Thank you
6/28/2022
Andi A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Friendly staff
Fast and on time service
6/26/2022
John W. VERIFIED CUSTOMER
Vehicle Make : GMC
Your employee lied to me
6/25/2022
Sheherzada M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I completed the survey already
6/11/2022
Theodore K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Durable was fantastic. I was impressed with their facility, knowledge, and final product. Keith updated me twice weekly on status and I received a daily text message with estimated date of completion. Stephanie performed my initial intake and made me feel very comfortable and welcome. I will absolutely recommend Durable.
Tj
6/8/2022
Charles T. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was pleasant and kept me informed. The job was done and workmanship was excellent.
6/5/2022
Iyanna T. VERIFIED CUSTOMER
Vehicle Make : Nissan
My experience at The Durable Auto in Waterbury, CT was a good one! A representative by the name of Rasario assisted me expeditiously as soon as I walked in (with no appt) Great knowledge and communication skills amongst staff was a plus for me as well, they kept me up to date on the work being done as well… Highly recommend for any auto body work repairs
6/4/2022
Gail D. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome! That's all I can say. Everyone was professional and friendly and let me know how things were going with my car from start to finish.
5/28/2022
Sharon W. VERIFIED CUSTOMER
Vehicle Make : Honda
Best service, knowledge, follow-up and of course work done. You should be teaching other companies what service excellence looks like! Thank you all so much.
5/22/2022
Curtis J. VERIFIED CUSTOMER
Vehicle Make : Acura
A job well done. You guys went above and beyond my expectations great work
5/14/2022
Anne B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job
5/5/2022
Lisa A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They kept me constantly updated and their workmanship was great!! Thr inside of my car was a disaster when I brought it there. They cleaned not only the outside but detailed the inside. It looks like a brand new car!! Thanks
4/30/2022
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Honda
For my first experience with having a cars body work done I couldn’t have asked for more. I will recommend anyone in need to contact durable.
4/28/2022
Carol L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service. Friendly. Car fixed beautiful. Would recommend them to my friends. ????