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Real Reviews from VERIFIED CUSTOMERS
Arlene T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Always so happy with your service. Aaron is so helpful and so nice.
1/4/2019
William P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Ken did an exceptional job and his team to repair a bad ongoing problem with my back bumper. Plus did other things that were not related, car wash, vacuum etc. great job to team!!!!!’
10/26/2018
Liz S. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Excellent service, on time and it looks brand new. You can't even tell they repainted the one area.
9/17/2018
Barbara C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional also great people I dealt with ... moving but will recommend others. Thanks
9/12/2018
Terri M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Work was done beautifully. Your receptionist was especially nice, friendly, and helpful. Makes a huge difference.
8/30/2018
Corporate Claims. VERIFIED CUSTOMER
Vehicle Make : Ford
You got the job done in the time you told me you would. Dealing with you has been easy and pleasant.
7/12/2018
Nicole H. VERIFIED CUSTOMER
Vehicle Make : Ford
Overall, I was satisfied with Britland. However (and I expressed this multiple times, so it's not a surprise), I felt the car cost too much to repair and it took way too long. I had a car that was one month old and ****,000 miles on it when it needed to go into Britland. The total cost of repairs, that took almost two months to complete, almost was the full amount of the vehicle. I understand with car service you have to be 100% complete and careful before you give back the car to the owner, but I still feel that this car could have been given back to me several weeks beforehand, and possibly at a lower price. I don't think the best interest of the customer (getting the vehicle back at the quickest time, while still being safe) is at Britland; if it was, I would have felt they were doing everything possible to push for the car to be done sooner. So far the car seems to be running fine and only time will tell if I am completely satisfied, but my opinion of Britland has positives and areas to improve on.
6/24/2018
Caroline G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast turn around and excellent work!
9/15/2017
Darryl F. VERIFIED CUSTOMER
Vehicle Make : BMW
Great customer service! Al and Viviane are wonderful to deal with
1/14/2017
Ellen K. VERIFIED CUSTOMER
Vehicle Make : Nissan
The Greenbrook team was very professional. They answered all my questions and concerns. The car looks great. I will recommend this shop to all my friends. Thanks for taking the stress out of the whole process.
8/18/2016
Linda R. VERIFIED CUSTOMER
Vehicle Make : Volvo
Beautiful job on my bumper repair. Can't tell where damages were. Excellent services at desk area. Everyone so friendly. Clean waiting room. Estimate honest and fair. I would highly recommend Britland to anyone needing body work. Well done everyone! Thank you.
6/9/2016
Judith S. VERIFIED CUSTOMER
Vehicle Make : Buick
Not happy that I had to come back because it was not completed correctly the first time
6/5/2016
Roberto U. VERIFIED CUSTOMER
Vehicle Make : Toyota
Issue already resolved. Had to bring vehicle back for realignment of bumper. Now it's fine
4/22/2016
Lynne R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was done and done in record time. Thanks Lynne R
4/8/2016
Paul M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The repair work was simply flawless! It was as if I had taken my vehicle back to the manufacturer for repairs! The seams were uniform, but most importantly, the paint job was EXCEPTIONAL! It matched the existing areas perfectly, and there was no Orange peel whatsoever! I would definitely recommend Britland to everyone, and anyone, and if I ever need repairs again in the future, Britland will be my FIRST CHOICE! Please send my compliments to the entire team, including Al, who was especially helpful!
3/27/2016
Michael F. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great work and easy group to work with. Thanks.
3/18/2016
Isaiah M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The Brittany auto body team did a fantastic job on my car repair. The wait wasn't long, and they even washed and cleaned my car to get it back to looking brand new. The experience was pleasing, and the job was completed in the most efficient way possible.
2/21/2016
Daniel H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Love the status messages!
10/21/2015
Al M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Absolutely a terrific job. Did more then I had asked to be done. Very happy with your service. We have used Britland Auto since Bill Britland has been there and will do our best to continue. Al M
7/8/2015
Krystal G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Adam was genuine and friendly during the entire process. The repair was prompt and I liked receiving the daily email updates. I also appreciated that my car was washed and that my seats and radio weren't messed with. Best service I've ever had from a repair shop. Would definitely use you guys again. Thank you.
6/29/2015