Insurance fraud is written all over Akis. Miscommunication, overestimating repairs by over 4,000, taking a month to replace a rear bumper, the list goes on. Oh, and lying about work that was taking so long that never happened. This shop needs to close. I will be contacting the better business bureau immediately.
2/17/2015
Lisa W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I didn't like that my car was scheduled to be ready in one week but it took 3 weeks! I paid 13/day for rental car insurance and because of the delay I had to pay almost 300!
Your stupid automatic text machine sends wrong information to customers- you may as well stop using it because when I called the guys that answered said don't pay any attention to it! So why bother me with it if your own employees diss it.
The body work is good as always- I've been an Aki's customer since the mid 80's.
2/14/2015
Jim S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and very thorough. Thank you a job well done.
1/31/2015
Lorraine L. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys made an other wise stressful even, an actual pleasure. Thanks for everything!
1/24/2015
Regina H. VERIFIED CUSTOMER
Vehicle Make : Ford
Fast service ready on time
1/10/2015
Trever S. VERIFIED CUSTOMER
Vehicle Make : Subaru
I hardly noticed the process of getting my car from A-to-Z. To me that's perfect customer experience. Between the text message updates and friendly calls from Chris you guys were great.
12/19/2014
Richard D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The experience was amazing! It was so smooth and easy. And I was pleasantly surprised that the car was cleaned/detailed as well!! You run an amazing company with friendly staff and smooth processes!
12/17/2014
Forest* K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job
12/12/2014
David P. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service, very happy.
11/16/2014
Almie B. VERIFIED CUSTOMER
Vehicle Make : BMW
Job well done says it all.
11/14/2014
Jennifer C. VERIFIED CUSTOMER
Vehicle Make : Mazda
My car looks so beautiful! Thanks guys!
11/13/2014
Derek S. VERIFIED CUSTOMER
Vehicle Make : Mazda
My car looks as good as new. Couldn't have asked for better repair work. Thanks!
11/13/2014
Kate A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks great and finished earlier than expected. Super nice and explained the process well.
11/1/2014
Ryan S. VERIFIED CUSTOMER
Vehicle Make : Audi
Great job, process was completely painless and my car looks like the accident never happened
10/30/2014
Dorsey G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It was very clean and detailed after the repair. The work done on my car was also excellent.
10/28/2014
Graham A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Extremely professional well done
10/28/2014
Sean B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great work, thanks!
10/22/2014
Patrica S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job, exceeded my expectations. THANK YOU!
10/14/2014
Chelsea H. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was thrilled to have my car back in two days! I couldn't believe that it was acut ally completed that quikcly. Thank you for all the great and speedy work!
10/9/2014
Marciano T. VERIFIED CUSTOMER
Vehicle Make : Nissan
I love this body shop. You guys do a great job and the car comes back cleaner than ever! (Inside and out) Thank you guys!