Everything went surprising smooth, my looks great!
4/13/2019
Ruth M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
End product is good. Don't always keep customer updated did not hear anything for 6 days n that's after receiving text updates after receiving constant daily updates. Be consistent not frustrate ur customer. Svc rep was****
3/20/2019
Michael V. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work looks very good. But, communication regarding when work is to be complete is not good. Dates changed for two weeks again, both texts and our service techs info. Our tech**** was great except for communicating realistic completion dates.
2/27/2019
Paul . VERIFIED CUSTOMER
Vehicle Make : Chevrolet
John Felter was amazing, just a joy to work with from the start. Jones for a lifetime!!!
2/26/2019
Neil . VERIFIED CUSTOMER
Vehicle Make : Toyota
Both Eddie Zimmerman and my collision leader, John, spent time with me discussing the repair and ensuring that I would be 100% completely satisfied with the result.
thank you to both of them
2/25/2019
Therese C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Stay nice people... good customer service is rare.
2/23/2019
Mark F. VERIFIED CUSTOMER
Vehicle Make : Honda
Very nice job. Highly recommend to friends
2/19/2019
Paul E. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything turned out well. I'm very satisfied with the job. Bryan Dill was very good to work with.
2/13/2019
Do K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great people and great serive, and excellent repair work.
1/16/2019
Beatrice L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have brought my car back for body work three times and the staff is friendly and helpful, the repair is always done excellently, and I am kept informed of any issues that come up .
1/16/2019
Mary L. VERIFIED CUSTOMER
Vehicle Make : Jeep
John the dept manager kept me updated and I appreciate that.
1/10/2019
Kenneth M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Because of incomplete job, I declined to pick up my car and is still with the collision shop. I called Nationwide, my insurance company, to complain and they will be getting back with you.
1/1/2019
Doris D. VERIFIED CUSTOMER
Vehicle Make : Honda
I’m not happy that my bumper was repaired instead of replaced. The end of bumper has dents. Gas cap was cut off and I know for a fact the I had over a half tank of gas. Not understanding why the gas cap was taken off anyway. Very disappointing.
12/13/2018
Mary C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I shared my concerns with Eddie Zimmerman. This was the only complaint I have had in 20 years of great service at Jones.
12/9/2018
Francis A. VERIFIED CUSTOMER
Vehicle Make : Nissan
The job on my car looks beautiful as always so I'm very happy
12/5/2018
Brigitte K. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a great job fixing my car!
10/15/2018
Linda L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was very happy with end results.
10/8/2018
Cornertone Restoration. VERIFIED CUSTOMER
Vehicle Make : Dodge
I had rear door repair done to my 2019 Ram. Doors do not line up. Was told to notify my salesperson. I did that. He told me to contact Larry Croft. I did that. Meeting Larry Croft this coming Tuesday. He assured me it would get fixed. John, my point of contact did a good job with communication.