Love the daily updates! Everyone was extremely nice and helpful! Goodie bag was an extra special touch! Will definitely recommend to friends!
3/25/2016
Rob Z. VERIFIED CUSTOMER
Vehicle Make : Jeep
They were awesome,, that Rob guy is something else..
3/18/2016
Cyndi D. VERIFIED CUSTOMER
Vehicle Make : Acura
Love you guys!
3/10/2016
Lynn M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Matt was professional, kind and great to do business with. He was accurate and timely when requests were made. I am always satisfied with the repair work and the service. Thank you for being and serving the Village of Lake Zurich.
3/6/2016
Tammy G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Really nice people to deal with. Always do very good work on our cars.
3/4/2016
Michelle L. VERIFIED CUSTOMER
Vehicle Make : Honda
Car was given back with the check engine light on
3/4/2016
Vicki M. VERIFIED CUSTOMER
Vehicle Make : Acura
We appreciate the excellent service and the timely manner in which it was completed. We always trust Casten with any auto body work we need done.
3/3/2016
Derek Z. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job. The truck looks awesome.
3/2/2016
Brian L. VERIFIED CUSTOMER
Vehicle Make : Acura
other than issues on the scheduled date everything was fine like getting daily emails on the works progress
2/28/2016
Brian R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service was excellent would highly recommend them to everyone. Made an unpleasant experience of a car accident tolerable
2/25/2016
Nayum Bin. VERIFIED CUSTOMER
Vehicle Make : Honda
They are great people with polite attitude, they know how to show respect to customer and make you feel like you are a valueble customer. They will get everything fixed which you break during the accident!
2/4/2016
Luis M.. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I realize that nobody can exactly predict when the car is ready
To be ready for the owner to pick up but going
Beyond the weekend ( meaning the car rented
Is being used and not for the purpose it is rented , just sitting
Idly at home and insurance getting uneasy and may not pay and then pass it to the consumer . I don't know if this is a
Problem. We will see
1/26/2016
Devra B. VERIFIED CUSTOMER
Vehicle Make : Acura
Always a pleasure to deal with Castan. Love the txt feature!
1/21/2016
Jack D. VERIFIED CUSTOMER
Vehicle Make : Ford
the car looks great! it took a little longer than I thought, but I would rather have it done right and not rushed.
1/19/2016
Amy B. VERIFIED CUSTOMER
Vehicle Make : Mazda
A fantastic second experience with Casten. You made the pain of having the car out of commission a little less painful. Excellent communication and my car was done a couple days earlier, which was awesome!! Thank you for taking care of my car and me!
1/18/2016
Lynn L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very organized. Great process. Texts are great as well as the work on the car!! Loved the "treat" bag and appreciated the loaner. I said to myself, boy, somebody really knows what they're doing! Thanks so much for a positive experience.
1/13/2016
Honey C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was very courteous and friendly. My car drives like it never has before! Which makes me very happy! And the bag with the goodies was awesome! Thanks so much! The detailing of my car was a nice surprise as well! Thank you so much and I Will be stopping in to pick up some business cards to pass along to other people in the apartment building that I live in that ask me if I was satisfied with your service. Again thank you so much I appreciate all your help!
1/12/2016
Jason G. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job, as always. Appreciate the consistent excellent customer service, repair work, and timely completion.