I was told it'd be ready in one week. Not once did anyone ever reach out to me to tell me my timeline had been delayed! I found out the first time because i called the day it was supposed to be done to find out if it was ready. The next time we found out because our adjuster called to let us know. I do understand things come up. Yes the amount of time it took sucked but thats not my complaint, things happen. The complaint is that no one kept me in the loop. I feel that relying on the text messaging alone is incredibly impersonal and bad business! The work looks good. But because of the horrible communication/bad customer service i will not bring another vehicle nor will i recommend you guys to anyone.
2/17/2015
Ronald G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Good job. So far so good.
2/8/2015
Ruby B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I loved having the texts with the updates
2/6/2015
Jimmie I. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciate the professional work and service. Thanks to Keith and crew.
1/31/2015
Latif M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good work
1/10/2015
Barbra H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I was very satisfied,if i need u again i wont hesitate where to take my car.Thank you again.very pleased.once again,merry christmas & happy new year.
12/19/2014
Christopher L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome job. Awesome customer service. Turned a bad experience into a good one. Thanks for everything.
11/13/2014
Bubba S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good job . On time thank you.
10/30/2014
Phillip C. VERIFIED CUSTOMER
Vehicle Make : Scion
paint was great but took to long to fix it
10/25/2014
Gene &. VERIFIED CUSTOMER
Vehicle Make : Acura
Very pleased. Thank you .
10/22/2014
Jerry H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Stole things from my truck not Rickey's fault tho
9/21/2014
Martha T. VERIFIED CUSTOMER
Vehicle Make : Nissan
MY CAR WAS CLEAN AND SHINY AND EVERYONE THAT I HAD ANY INTERACTION WITH WAS VERY FRIENDLY AND PROFESSIONAL. IT WAS VERY CONVENIENT TO BE ABLE TO RENT MY CAR ONSITE WHILE MY REPAIRS WERE BEING DONE.
8/27/2014
Larry B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good job. Nice people. Truck look great.
8/22/2014
David D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great experience.
Thanks
David
8/17/2014
51 A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good job
8/3/2014
Dawn B. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am happy with the car repair and especially happy with a clean car. Thank you.
7/23/2014
Mara C. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very pleased with work and service done on my car! They fixed it very well and very fast! It was suppose to take over a week and I got it back in 5 days! This is the second time I have gotten my car fixed here due to wrecks and I wouldn't go anywhere else! They are fast and very effective!!
7/20/2014
Kenny S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work.
Thanks
6/25/2014
Paul G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They were very accommodating! I glad to have a local body shop that I can trust!
6/8/2014
William G. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was very courteous. If I ever have to get anything else fixed I will definitely keep them in mind.