The manager at the Goodyear store was AWESOME. However, I would have greatly preferred if the shop that repaired most of the vehicle could have coordinated with someone like the dealer to determine why one of my switches was inoperable after the accident. I also shudder at the thought that Service King breaking a lamp housing upon removal would have passed the cost on to me, had a third party insurer not been footing the bill. There is a 50-50 chance this would happen, I was told after the fact. I'll be CERTAIN to ask the dealer if this is accurate when I am forced to speak with them to rectify the unaddressed issue. I will also ask them if the metal bumper protector is designed to be installed only once, since it too apparently failed during removal. Thank you for asking about my satisfaction, this is a good sign!
12/1/2018
Daniel B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service
11/24/2018
Walter A. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service from the moment I set up the appointment. To paying n picking up my vehicle.
11/24/2018
Marian C. VERIFIED CUSTOMER
Vehicle Make : GMC
Great customer service!!
11/22/2018
Linda L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Live the detailed service info
11/17/2018
Norma M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Prompt Customer Service. Enjoyed receiving texts messages regarding insurance quotes, approvals, and repair. Also appreciated notification regarding completion of repair. Thank you!
11/13/2018
Hope G. VERIFIED CUSTOMER
Vehicle Make : Kia
I received text from service king on every step my car was going through and keeping me posted with where they were at with my car.... thank everyone at service king for the great work you guys done
11/12/2018
Iris T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They did a wonderful job and the front office girls we're great. Please give everybody a nice raise. ????????????????????????????????????
10/26/2018
Michael C. VERIFIED CUSTOMER
Vehicle Make : Ford
Sanded material was all over the car
10/26/2018
Wanda P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excellent, professional service.
10/23/2018
Janice . VERIFIED CUSTOMER
Vehicle Make : Honda
We are very pleased with the work performed.
10/10/2018
Jesse P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent service and very professional customer seervice was excellent. Thank you. Have a great day.
10/1/2018
Margie S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Service was great
9/28/2018
Brad L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great Job! I like the communication thru out the process!
Thank you
9/21/2018
John S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
work was done ahead of time and done perfect
9/20/2018
Rueben D. VERIFIED CUSTOMER
Vehicle Make : Nissan
The staff are the finest and kept me informed they were a breath of fresh air everytime we interacted.
9/13/2018
Guadalupe R. VERIFIED CUSTOMER
Vehicle Make : Buick
While I was driving home from picking up the car after the repair the drivers seat was blowing hot air in comparison to the passengers seat which was blowing cold air. I immediately notified the office to let them know and the receptionist said she’d check it out and give me a call but I never received a call so I had to return to the place myself 30 minutes later to get it checked by a mechanic through a personal inspection but I never got an estimated time of completion of anything even though I already paid.
9/13/2018
Gloria A. VERIFIED CUSTOMER
Vehicle Make : Scion
I was more than satisfied. They informed/updated on the progress and time frame. They treated me very well. I would recommend there services to others. Again, Thank You for this experience.
9/7/2018
Larry P. VERIFIED CUSTOMER
Vehicle Make : Tesla
Very good
9/6/2018
Kaleigh L. VERIFIED CUSTOMER
Vehicle Make : GMC
After being rear ended in an accident, I was hesitant to use a company that the other insurance company recommended. I called my insurance company and was notified that Service King was a preferred vendor for both my insurance company and the other insurance company. This made the choice easy. From the beginning, Jennifer, the General Manager, called me and made sure I knew exactly what to expect, all about the documents I’d be signing and made sure I completely understood their process. She even called me the day they planned to start the repairs to ensure I was comfortable and to see if I had any additional questions. I received a call at the halfway point letting me know what day my truck would be completed. And much to my surprise, my truck was finished a day earlier than they promised. As much as being in an accident can be a pain, Service King made this process so easy. I’m so very greatful.