Customer service was super friendly and very helpful; work quality and turn around time were excellent. Loved the text message updates throughout the entire process so you don't have to wonder what's going on.
1/5/2017
Antwain T. VERIFIED CUSTOMER
Vehicle Make : Acura
Great job and awesome customer service!!!
1/4/2017
Brittany M. VERIFIED CUSTOMER
Vehicle Make : GMC
Did a great job keeping me informed and up to date about my vehicle! Answered all my questions and got back to me with feedback :)
1/4/2017
Denise S. VERIFIED CUSTOMER
Vehicle Make : Kia
The best ever. Guy & Ron and the girl at the desk were awesome!!!
12/31/2016
Michael O. VERIFIED CUSTOMER
Vehicle Make : Buick
Extremely well done. Thank you.
12/31/2016
Diane F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Rick. The agent was very polite curteous and informative he made me feel confident everything would be taken care of and it was!
12/30/2016
Jenna R. VERIFIED CUSTOMER
Vehicle Make : Honda
I am so beyond satisfied with the service I received. Rick was so attentive and helpful. My car is absolutely beautiful! Thank you so much!
12/24/2016
Sarah S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Guy was great and did a great job at keeping me updated and did the repairs quickly!
12/22/2016
Donald N. VERIFIED CUSTOMER
Vehicle Make : GMC
Dwight and his team are the best. Many thanks for great work
Don nikolet
12/17/2016
Taylor C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service. I was impressed with the utilization of text updates. I would recommend the garage to others.
12/15/2016
Judy E. VERIFIED CUSTOMER
Vehicle Make : Ford
I'm pleased so far... Just got my car back one day ago...I did notice a difference in my brakes for some reason and that wasn't even part of the problem... I'm going to wait and see about that could just be the snowy weather. I am very pleased with Guy, the employee who helped me... He was very helpful and explained every detail.
12/10/2016
Randy R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Exceptional job of not only completing the work when promised but also keeping me up to speed every step of the way.
12/10/2016
Deborah B. VERIFIED CUSTOMER
Vehicle Make : Lexus
The entire experience at Axelrod was professional; Guy was thorough in his explanation of the processs in addition to being extremely kind and hospitable. I will highly recommend Axelrod to friends and colleagues!
12/10/2016
Michael H. VERIFIED CUSTOMER
Vehicle Make : Saturn
This was my second time using you guys and I wouldn't hesitate to come back and use you again.
12/9/2016
Sylvia E. VERIFIED CUSTOMER
Vehicle Make : Kia
Axelrod is Awesome!!! My car look brand new. Axelrod is the best in
Cleveland for any car in town!!
12/7/2016
Joe K. VERIFIED CUSTOMER
Vehicle Make : GMC
Good experience from estimate to completion
12/6/2016
Lisa K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My vehicle looks like new! I love the awesome job and attention to detail that Axelrod took. I won't hesitate to refer to friends. Thank you for a job well done!!
11/30/2016
John H. VERIFIED CUSTOMER
Vehicle Make : Kia
We never had to experience an accident using a collision center before but we can truly say alexrod was aweome. Especially Rick Kinzel, who was always available for any questions or concerns we had. Loved the text messages keeping us informed every step of the way. Thank you to everyone at Alexrod!!
11/26/2016
Chester B. VERIFIED CUSTOMER
Vehicle Make : Buick
Great job!
11/26/2016
Ed G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The Team did a fantastic job getting parts for our 88 Cadillac. Car looks brand new! Great job, we are extremely pleased with the repairs.