Good customer service, work's done fast and good quality.
12/3/2018
Robert H. VERIFIED CUSTOMER
Vehicle Make : GMC
Everything went very smooth from beginning to end. Rick our repair advisor went out of his way to get the job done; coordinating with the insurance company and the rental agency. Job well done! Bob Hanis
12/2/2018
Bob F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent and friendly staff. Top notch workmanship
11/29/2018
Marla A. VERIFIED CUSTOMER
Vehicle Make : Ford
awesome. I will recommend people to you. And you are very kind and considerate. Thank you so much. Best of the best. may God bless you all. Keep up the great work. Thank you so much.
11/29/2018
Jeff C. VERIFIED CUSTOMER
Vehicle Make : Lexus
I have used Axelrod in the past. The first experience was the same as the current repair. From start to finish it was the same. We were greeted as we walked in by an great reception. Than we met a manager who checked our Lexus and the damage. They took our keys and got us a loaner car. A day later we got a quote. They dealt with the insurance company. The bottom line they gave us a date they met. The auto work was excellent. I would highly recommend Axcelrod auto body. A +
11/28/2018
Miranda K. VERIFIED CUSTOMER
Vehicle Make : Kia
Rick and the staff were beyond helpful and caring. Rick made sure to ask if we were ok after our car was damaged from an accident. Rick also made sure to send regular texts and emails about the progress of the repair. I will definitely recommend Axelrod Collision Center to everyone I know!
11/28/2018
Raymond . VERIFIED CUSTOMER
Vehicle Make : Ford
Very nice receptionist and very knowledgeable estimator job looks very nice I am very pleased with this thanks a lot
11/24/2018
Todd S. VERIFIED CUSTOMER
Vehicle Make : Buick
Smooth easy process. From the estimate, dropoff of my car, getting my rental, getting updates, and picking up my vehicle. Rick took care of everything for me and I received updates along the way. Great job to all involved at Axelrod.
11/21/2018
Eliza F. VERIFIED CUSTOMER
Vehicle Make : Kia
I had excellent customer service from Rick and the receptionist. They both went above and beyond to help me. It was my first experience with a car repair shop and they did not take advantage of my young age but instead explained everything thourougly and provided better care than I thought I would get. I would highly recommend Axelrod to anyone who needs to get their car fixed. 6 out of 5 stars in my book!
11/19/2018
Ronald C. VERIFIED CUSTOMER
Vehicle Make : Buick
Both your receptionist and Rick were very professional and helpful. I will be sure to let people know how satisfied with your work.
11/17/2018
Aaron B. VERIFIED CUSTOMER
Vehicle Make : Subaru
You were all very friendly and helpful. Thank you for your help
11/17/2018
Dorothy M. VERIFIED CUSTOMER
Vehicle Make : Ford
Maria and Guy were very helpful and compassionate during a very stressful time. Guy took care of dealing with the other driver’s insurance company, and coordinated pick- up and drop-off of the rental car. The repairs were made thoroughly and ahead of schedule. I recommend Axelrod to anyone who needs collision repairs.
11/16/2018
Tom S. VERIFIED CUSTOMER
Vehicle Make : GMC
As always you guys did a great job repairing my truck. You kept me updated and informed. Thanks again,
11/15/2018
Sarah N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Guy and Maria were both very professional and provided great customer service. Thanks again!
11/10/2018
Kayla W. VERIFIED CUSTOMER
Vehicle Make : GMC
Thank you for a job well done! I enjoyed the text updates
11/7/2018
Charles R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car turned out very nice done a good job like to thank you very much Rick is the best thank you very much Charles R
10/31/2018
Andrew S. VERIFIED CUSTOMER
Vehicle Make : Buick
Still don't have abs system. Paid for sensor, no progress
10/26/2018
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Ford
Yes
10/26/2018
Richard B. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was extremely helpful, even when I came in slightly too early to put ck up my car.
10/26/2018
Liana W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am super thankful for Axelrod Collision Center and their services. I am a very busy person, as many of us are, and when your car needs major repairs it can be very frustrating. Axelrod Collision made the experience top notch, smooth, and seamless from beginning to end. Very impressed; beyond amazing customer service and staff. Rick and Maria took exceptionally good care of me from the start. Not only did I get an estimate with convenient times to accommodate my busy schedule, but I was able to get the car in the shop the very next day, and then not even one full week to be fixed. To top it off they even cleaned my car. More importantly, because my insurance company does claim business with them, I had instant updates via text throughout the entire process. I did not have to ask at any time where my car was in the process or how it was going. Thank you for the recommendation and I HIGHLY recommend their services. Thanks again Rick, Maria, and the rest of the Axelrod Collision Center staff!