16 days to fix car and limited communication
They were very nice when we did speak
10/15/2015
Pixie H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
When i called to check on my vehicle Jan and Rick were always very pleasant, helpful and courteous.
10/13/2015
Tina A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Please see that Daniel and Jan ate recognized for going above and beyond! Excellent customer service! Tina
10/7/2015
Lisa G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very helpful, even when I called back with a problem. Solved many issues for me and went above and beyond my expectations. Very pleased with my service.
9/22/2015
Martrella E. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent service
9/1/2015
Brenda M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your service that you gave me was stress free and deeply appreciate. Great job team.
8/8/2015
Charlotte R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Exemplary customer service
8/4/2015
Benjamin N. VERIFIED CUSTOMER
Vehicle Make : Dodge
The repair took 2 weeks longer than it should have The repair was poorly done Truck battery was dead when I got the vehicleThere's overspray on the vehicle
8/2/2015
Tammy G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Did not like the paint job and they scratched the hatch on my car. They are repairing it again.
7/16/2015
Ferrell S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Every bit of the care you have given to me and my car could not have been better on a scale of ****-10 you are a 10 thank you
7/16/2015
Heather N. VERIFIED CUSTOMER
Vehicle Make : Honda
When my car was waxed and polished and I was there to pick it up they had to take it back and touch up scratches that had surfaced and now in almost the same spots they are back. I believe whatever technique that is used or product is not appropriate for a dark colored car.
7/9/2015
Clinton R. VERIFIED CUSTOMER
Vehicle Make : GMC
Best repair experience I've ever had. Your Chattanooga team, led by Eric Gonzalez, was excellent. They truly understand customer service. And the repairs look great.
6/25/2015
Jerry P. VERIFIED CUSTOMER
Vehicle Make : Ford
Well organized super service
6/19/2015
Jerry S. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very satisfied with the updates I received regarding my repairs. I would highly recommend Service King to my friends.
6/14/2015
Jeremiah I. VERIFIED CUSTOMER
Vehicle Make : Ford
I picked up my truck today and I am pleased with the work and service you all provided. You all were friendly, helpful, and professional throughout the whole process. Thank you
6/9/2015
Koryuanna C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great Job Team you guys did great thanks my truck looks new
5/30/2015
Rosemary F. VERIFIED CUSTOMER
Vehicle Make : Kia
The entire experience was very positive
From start to finish
The scratched door looks like new
The employees were all polite, thorough, and the job got done faster than predicted
I would definitely use Service King again....God forbid I need to
Ha ha
Thanks for your wonderful service and kind supportive attitude
Sincerely
Rosemary F
5/23/2015
Sabir M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great repair work,great customer service
5/23/2015
Marie M. VERIFIED CUSTOMER
Vehicle Make : Jeep
I think it's unnecessary to send a satisfaction survey text at 6 AM! Normal daytime hours would be better.