Installed the wrong bumper. Bumper is shorter than the OE bumper. Now I need to drive back to Cox and negotiate with Geico Rep. This should never have been installed in the first place. I'm sure someone noticed this. I would like to understand if Geico pushed to install this bumper to save cost! It's definitely not OE bumper.
11/30/2018
Diedon M. VERIFIED CUSTOMER
Vehicle Make : Mazda
First car is not washed well lot of dirt and connection with top of gas tenk it’s not connect with holder how was. windows are dirty too and long waiting suppose to be done by 4,5 days tooked a while .
11/30/2018
Colleen H. VERIFIED CUSTOMER
Vehicle Make : Ford
Appreciated Jared's professionalism and always keeping us in the loop of the next step.My husband checked on his truck weekly and always was happy with the progress and detail in fixing his truck
11/29/2018
Glen R. VERIFIED CUSTOMER
Vehicle Make : Lexus
very satisfied with the work nice people to work with would have future work done there
11/20/2018
Verlyn W. VERIFIED CUSTOMER
Vehicle Make : Toyota
You all made this experience so painless was I'm amazed how easy this was. Thank you so much
11/18/2018
Michael T. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great service good work
11/17/2018
Ronald F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was extremely happy with the way I was treated at your facility...You have great staff, they explained each thing that would be happening... I was notified by text on the ongoing repairs...My car now looks like nothing ever happened to it...Thank you very much for all you did for me.. Ron Furbee...
11/15/2018
Marilyn J. VERIFIED CUSTOMER
Vehicle Make : Honda
All the staff at Cox and Geikco were fantastic! Very helpful and courteous.
11/15/2018
Tory N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The only issue we had was the web address you gave me said my vehicle would be done at 4:53 on Thursday and when we called to check Thursday afternoon we were told not to go by that and that you would call when it was done. Why have it if you can't go by it. I was told by text my car was ready at 7 am. What was done between closing last night and 7 am that I couldn't get my car yesterday? I am very happy with the work done just comments.
11/10/2018
Antonio W. VERIFIED CUSTOMER
Vehicle Make : Mazda
**** out of 10 - They would get a 10. What an amazing job!!!
11/10/2018
Josh Z. VERIFIED CUSTOMER
Vehicle Make : Mazda
Looks new and rides welk, but there were constant pull backs from estimates completion dates. Didn't expect it to take 9 weeks!
11/9/2018
Robert M. VERIFIED CUSTOMER
Vehicle Make : Ford
A 10
11/9/2018
Rosemary G. VERIFIED CUSTOMER
Vehicle Make : Honda
I mentioned that my head lights were not working when they were working before my accident they didn't even bother to fix it or anything and I had pay somebody to fix it I'm not satisfied
11/9/2018
Candise B. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm happy and the work made it like new again. Well done. I always share my great experiences I've had there. The whole process is easy and helps make a stressful situation better.
11/9/2018
Davina R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great service. Fast and nice staff
11/9/2018
Ron K. VERIFIED CUSTOMER
Vehicle Make : Jaguar
The body and paint work was excellent, and the office personnel knowledgeable and courteous.
11/9/2018
Ashley B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
While most of the work was done well, there was a chip on the front passenger door that was missed. I took it bak in to be fixed. When i picked it back up, the dent of the chip was still there and it looked like it was filled in with with a Sharpie. Furthermore, as I drove off I discovered obvious damage to the steering wheel. It is almost like a grater was taken to it and it is cut up along about 6 inches. Very disappointing.
11/8/2018
Stewart D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent work my truck looks as good as when we first took delivery of it thanks for doing such a great job
11/8/2018
Carl W. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Cox Auto Body professionals did such an excellent job you would never know my Mercedes was in an accident. I would recommend your body shop to anyone. Thank you very much for a wonderful job.
11/3/2018
Dianne Z. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I was happy getting getting my car back. Looks Awesome!! Thank You
Dianne Z