Everything was awesome, specially having me updated with the repair time thank you
2/18/2016
Cynthia C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast, friendly and efficient service.
2/18/2016
Madeline N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
After taking over a month to complete repairs, I still have a broken passenger side mirror and ended up having to pay out of pocket for additional parts and rental car fees. I'm not very pleased at all.
2/13/2016
Mark Z. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was professional and courteous. Made a traumatic event bearable. Good job.
2/10/2016
Hanspeter L. VERIFIED CUSTOMER
Vehicle Make : Ford
Well done
2/10/2016
Debbie H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job....
2/7/2016
Laurie B. VERIFIED CUSTOMER
Vehicle Make : Dodge
As far as the repair work on the vehicle...yes they did a wonderful job. The issue I had was with the office staff...I went to get my vehicle twice on the day it was supposed to be ready and nobody could find my paperwork or give me a status on my vehicle. I found out 2 days later my vehicle was off property and they had nobody to available to bring my car back to the dealership.
2/5/2016
Jesse T. VERIFIED CUSTOMER
Vehicle Make : Ford
Not completely satisfied with the repair job. Not repaired like original.
2/5/2016
**** F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone was very professional. Thank you.
1/28/2016
Jeremy M. VERIFIED CUSTOMER
Vehicle Make : GMC
Work is sloppy and a major piece is missing
1/28/2016
Irene C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
No one keep me up today's on my card status and I had to call several times to make several calls in for information . Had car for two weeks. Also was told that car would be vacuumed as part of the selection by insurance company and that was not done.
1/27/2016
Josh S. VERIFIED CUSTOMER
Vehicle Make : BMW
Great team. Fast and courteous. Prompt and timely updates. Great work. Quick and easy. Thank you!
1/24/2016
David W. VERIFIED CUSTOMER
Vehicle Make : Honda
The lady at the desk was not very nice, she made me feel like I wasn't trusted with my own vehicle - I asked if I could drive my car in the parking lot before I paid and she said I'd have to wait for someone to come ride with me....I need a babysitter in my own car!!!??? So then I said I'll just pay so I can drive it and she proceeded to answer the phone while I stand there and wait. Also I got a text at noon saying my car was finished and when I got there at 4pm she told me I have to wait for the call because the text doesn't mean anything. Way to end my experience with the body shop!
1/23/2016
William S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Our car looks great. Tell Jack we really appreciate his and everyone else hard work.
1/21/2016
Richard M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Staff was extremely courteous, text updates were great and everything was done exactly how and when they said it would be! We were very impressed! A bad situation made much better! Thank You!
1/20/2016
Wanda L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Delayed in everything. The total reparation was 20 days instead 10 days like promised. Also, when my wife went to pick up the vehicle she founded it dirty. This was our second car repaired by COX and we think that was the last. We can't trust anymore and can't recommend your service to others.
1/14/2016
Edmund S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
We have an issue with the work that we need to discuss I'm sure it should be something that can be addressed
1/9/2016
Cecil B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Friendly and fast service
1/9/2016
Aaron W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff treated me very well. The service was second to none.
12/31/2015
**** D. VERIFIED CUSTOMER
Vehicle Make : Kia
The best service I have ever experienced! It was amazing.