Everyone I spoke with were great. Exceptional service and happy with the repair work. Thank you.
4/19/2016
April D. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent service and communication from the moment I dropped my car off. Very impressed with everyone's professionalism and quick turnaround of completing the work on my car. Thanks!
4/19/2016
Alec S. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I completely satisfide with Cox repair job
4/17/2016
Daniel P. VERIFIED CUSTOMER
Vehicle Make : BMW
Need to send it back to figure out why it's not turning on with out a jump , thanks for the help !
4/17/2016
Linda M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Body shop left car at Mazda lot for a week. 3 messages for body shop no return call for a week. After repair body shop left hood latch with one bolt. Almost came off on I 75. One week to fix.
4/15/2016
Axl M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Overall experience was awesome, everyone was very helpful and attentive. The only complaint I have is that the rear bumper wasn't blended into the rest of the vehicle so their is a very obvious color difference between the new and old paint. Also the rear turn single was not hooked back up and the only way to do so is to remove the entire rear bumper in order to access the bulb. Everyone I dealt with was great and gave me absolutely no issues at all!
4/14/2016
Erik F. VERIFIED CUSTOMER
Vehicle Make : Saturn
Everyone was super nice but one of my front grates is cracked and my hood is not flushed with the light on the drivers side.
4/11/2016
Therese G. VERIFIED CUSTOMER
Vehicle Make : Nissan
My experience was completely pleasurable. Mike and John were very professional thru the entire time my car was in the shop. The texting updates were awesome as well.
4/11/2016
John A. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciate the frequent updates and Mike was super-friendly and helpful. Great experience!
4/9/2016
Sam C. VERIFIED CUSTOMER
Vehicle Make : BMW
I appreciated the consistent updates about the progress.
4/8/2016
Greg D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looked perfect... Mike was awesome.
4/7/2016
Frank T. VERIFIED CUSTOMER
Vehicle Make : GMC
Looks great and great customer service
4/7/2016
Chantelle L. VERIFIED CUSTOMER
Vehicle Make : Nissan
They made an unpleasant situation awesome
Everyone did an outstanding job
Thank you
Chantelle
4/7/2016
James D. VERIFIED CUSTOMER
Vehicle Make : Jaguar
There's a squeak as I open and close the new door. Not sure yet but maybe front bottom corner of the door binding on the bottom sill. Will che k it more carefully tomorrow. Any thoughts? Otherwise, nice job.
4/1/2016
Deanna P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I will never bring my car back here again. Mike was horrible to work with I was told my car would be done a certain day I tried calling before that day came and got no answer its was almost a week after my car was suppose to be done when he finally decides to call me back and tells me he got all mine and my husbands messages but clearly we werent important enough to call back until I get very upset in one of the messages.He was also suppose to let me know what could be done about my broken seatbelt and I had to leave nurmerous messages to even get a response back. I then am told that my seatbelt is going to cost 160 to fix since the tumbler needs to be fixed and is a special order part so i ask if its still under warrenty it then goes to service to be checked and all of a sudden it works. I take my car home use my selt belt twice and it now doesnt work again. Please explain how the tumbler can be broken and need to be replaced then all of a sudden everything is fine? Because its not fine I will take my car and all my future business elsewhere.
3/30/2016
Robert H. VERIFIED CUSTOMER
Vehicle Make : GMC
We are very pleased with the service personnel and the quality of the repair. We appreciate the seanless transition from Geico damage assessment, to rental assigment, to the finished product. Loved the ongoing updates. We would recommend Cox to our friends and family.
3/29/2016
Robert S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The automated system should be watched more closely. I requested a day off of work and didn't find out until 2 hours before I was supposed to get my vehicle that it wouldn't be ready until 2 days later