I had my last car for over 8 years. When the time came for me to think about buying a new car, I did a lot of shopping and research. I visited numerous dealerships and test drove multiple cars. I finally chose the car I wanted as well as the dealership I felt most comfortable with and confident in - Cox Mazda. When I was hit by debris on the interstate that caused damage to my car less than 3 months later, I immediately asked my insurance if Cox Autobody was one of their service providers, and they are. Cox Autobody did not let me down and met my very high expectations. Ena in the office and my service advisor, Karl, went above and beyond in their efforts to make the repair process as easy and painless for me as possible. I am very pleased with Cox Autobody and will recommend them to everyone I know.
9/21/2016
Jesse S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you so much. My bumper looks great. I knew that you all at Cox auto body are the best. My compliments to all of you.
9/20/2016
Nancy R. VERIFIED CUSTOMER
Vehicle Make : Nissan
They went the extra mile to get it done, saving me several more days of having to rent a car! The job looks fantastic!!!
9/20/2016
Lewis S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Check in was fast and efficient. Kept me updated everyday. Very polite and friendly.
9/20/2016
Dean G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nothing Everyone made it a Painless experience
Thank you all so much
9/18/2016
Mark A. VERIFIED CUSTOMER
Vehicle Make : Audi
They are one of the most professional shops I have ever had the pleasure of doing business with. Excellent all around
9/15/2016
Quentin P. VERIFIED CUSTOMER
Vehicle Make : Acura
The people were helpful, and I was able to get in and out. Bill was helpful and gave me a lot of helpful information.
9/15/2016
Nathan T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Estimated time was way out of proportion. Updates on car were unsatisfactory, caused monetary loss due to rental and appointments unable to be attended due to the fact a dog cannot be put in a rental. Left messages on David Matthews and auto body's voicemail and never received follow up call. Very unorganized, was told key was missing from car, but was actually in car even after they searched. When picking up car, was anticipating it to be properly completed and there was a major fault in the engine that was easily noticeable, poor quality repair service even when given 150% of estimated time to repair. Detail service was horrible, clearly lacking in overall experience. Overall experience ****/10
9/11/2016
Ethel R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Test
9/10/2016
John W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Friendly , Quick service , and Quality work . Thanks a bunch COX Auto Body!!
9/9/2016
Kathleen M. VERIFIED CUSTOMER
Vehicle Make : Kia
Very professional, efficient and courteous. Being Up to with communication methods made it so easy
9/8/2016
George T. VERIFIED CUSTOMER
Vehicle Make : Dodge
The car was not ready for me to pick up the person that I spoke with said that it was ready and when I got there there were runs all in the paint overspray and buffing compound all over my car. The car was not ready to be picked up he told me it would take 5 minutes to fix it,two hours later the car was still not right and now I have to make an appointment to make it right. I feel like they Rush the job just to make a buck and did not care if it was right or wrong now I have to wait to see if they correct the problem, not cool
9/2/2016
Jessica G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I felt very special by the way I was greeted when I dropped my car off for repair. I really like the way I could drop my car off get a rental car see a claims adjuster all in one place
9/1/2016
Ronald R. VERIFIED CUSTOMER
Vehicle Make : Kia
The service cannot be improved upon.
8/29/2016
Holly E. VERIFIED CUSTOMER
Vehicle Make : Honda
Amazing customer service!! Thank you for making a stressful situation so easy!!
8/26/2016
Marc A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service
8/24/2016
Andy D. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service
8/24/2016
Connor W. VERIFIED CUSTOMER
Vehicle Make : GMC
There's a paint stain on the driver side window
8/20/2016
Joshua R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
A lack of communication was kind of unprofessional. I had to call to find out that the hood that had been shipped was damaged and instead of it only taking three days it was going to take 2 weeks. I understand things happen but there should be better communication when it does.
8/15/2016
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Ford
Melissa was a total gem! When I picked up my truck on Saturday, there was no one from Enterprise to check my rental car in. Due to a bad experience with a prior rental, I really wanted someone to check the car in rather than dropping off the car. Melissa called a nearby Enterprise and arranged everything for me. Given that I'm hard of hearing and really hate telephones, i really appreciated Melissa's willingness to make the call for me. The work done on my truck was done beautifully, as usual. I was pleasantly surprised to find the truck washed and vacuumed. Great job all the way around!!!