We were very satisfied,We were wondering. If we could purchase a small amount of the color of our car for minor touch up? Please let me know, again thank you for a job well done,mars. Betty K
1/21/2017
Faye J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service was superb. The Administrative Specialists at the front desk were professional, they greeted me with a smile and they were prepared for me. My wait time consisted of them greeting me,going over the document I needed to sign, which already had all my information,me signing it, handing them my keys, and directing me to Enterprise and a pleasant "We will take care of your vehicle", have a great day and call if you have sny questions.
Well there was no need for me to call because I was emailed constantly in the status of my vehicle.
The final pickup I was briefed on what was done plot the vehicle, signed form, given my keys and she even walked me to my car.
And my service Tech called several times just to make sure I received the emails and a voice telling the status of my vehicle.
Thank you Cox Cheverolet, job well done!!!
1/19/2017
Ruth P. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you very much for your work. And also to finish their work the day they indicated. God Bless You cincerely Ruth P
1/10/2017
Ricardo T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Is my second time trying Cox service and didn't improve from the first experience. This time, the status reported on the emails was off right at the date i was supposed to get my car back. John finally text on Friday telling me my car was ready for pick up, just needed to wait for his call on Saturday to go pick it up. I missed that day from work waiting for the call that never happened. So I called, John wasn't even in. I got my car today dirty, rubbers from windshield off place, some white substance stuck to some of the parts repaired and the hook doesn't hold up as suppose to. Now it fells while open. I'm stoned of how little effort there is to satisfy their customers.
1/10/2017
Jessica G. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks great!! Thank you guys so much for everything!
1/8/2017
Justin L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent job, will be a returning customer
1/7/2017
Andrew W. VERIFIED CUSTOMER
Vehicle Make : GMC
Personnel was great on the way in and out.
1/7/2017
Jayne G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very professional and kind. I appreciated the communication of keeping me posted on the progress of the work being done.
1/6/2017
Jerold H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes u was happy with the great updates that the body shop was giving me. The car had to be held because of work that was nit done. The car will be giung back to body shop because if work that was not completed to the way car was before the accident
1/2/2017
Ted M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
First off you got the job done quicker than expected you were ahead of schedule your expertise is above and beyond what I expected the quality of the work is above reproach everyone associated with your business was polite and courteous and very professional and I am very very very happy with everyone that I come in contact with. I would highly recommend your body shop and business to anyone that I have a chance to talk to and send your way. I would thank you very much for everything that you have done for me.
1/1/2017
Jessica B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
There was still a mark in the paint that wasn't fixed. My hood doesn't line up correctly and there were quite a few miles put on my car. Not happy at all.
1/1/2017
Kimberly M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Seamless workflow between Geico, Enterprise and the Cox body shop is a win for the customer! Took less than 30 min. to drop off and 15 to pick up when finished. Appreciated the text updates.
1/1/2017
Gordon H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
From A to Z my experience with you was excellent !!!
12/30/2016
Christopher S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Cox did a great job. We are very satisfied!
12/22/2016
Jennifer T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My Tucson looks brand new again! Fast service and with GEICO Express Service everything was streamlined from start to finish! I will definitely recommend Cox Auto Body to my friends and family!
12/21/2016
Gina S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The work done on my car was done really fast but really well too! My car looks brand new! I'm very happy with my experience at Cox Auto Body.
12/21/2016
Amelia D. VERIFIED CUSTOMER
Vehicle Make : Buick
it was easy this was the 1st accident I had ever had I was very proud .I was surprised I did,t have to go to a rental it was all done there in less than 20 minutes I was driving out in a beautiful Impala.the only thing was I was told by David the Gioco rep my car would b ready Friday night or Saturday Am but I text him he didn't know he thought I got the car when he said He said it was his fault he didn't see my message till this morning
12/20/2016
Michael L. VERIFIED CUSTOMER
Vehicle Make : BMW
Smooth
12/19/2016
Gloria S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff were courteous and helpful. This was the first experience ever in my getting a car repaired with body damage. Your process was seamless,and the updates are extremely helpful.