I felt the courtesy and communication with me were great. Something I have not experienced before. The truck looks great. If I am in need of your kind of services again. I WILL COME TO YOU... Thanks again FK
9/6/2018
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very friendly staff. Easy to work with, accommodating, and did a wonderful job on my car! Thanks!
9/5/2018
Stan O. VERIFIED CUSTOMER
Vehicle Make : Acura
Worked with Taylor throughout the entire process and he was absolutely outstanding.
8/31/2018
Nicole L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I’ve used McCollum Auto Bofy twice now since moving to Washington and I couldn’t be more happy with their work. Professional, quality work and quick turnaround.
8/30/2018
Jerome K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great customer care.
8/14/2018
Alison A. VERIFIED CUSTOMER
Vehicle Make : Kia
Super courteous and cheerful. They kept me up to date on the progress which was great. Just an all around awesome experience!!
8/13/2018
Deontae P. VERIFIED CUSTOMER
Vehicle Make : Scion
Outstanding staff and very hospitable to all guests and the upmost friendliest company I have worked with and reaffirmed that my vehicle was in the right hands, they most definitely delivered!
8/8/2018
Scott S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the care and detail that you made in repairing my truck. Excellent job.
8/3/2018
Veronica M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I’m completely satisfied with their job and how they helped me with the insurance process. I was kept informed about the work and time frame repairs would be done and finished. I could have not picked a better shop. Thank you so much!
8/2/2018
Trish G. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service from the front desk to the body shop techs to Taylor. Professional and knowledgeable and friendly staff. Every step of the process was explained in detail. The car was ready earlier than anticipated.
7/26/2018
Anudeep H. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair took more than a month. Still, the detailing was not done. Car paint shines irregularly near the hood area. Did not notice when I collected the car.
7/26/2018
Linda B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and job
7/24/2018
Nancy P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Every person at Mccollum was wonderful, helpful, friendly, competent, and more. I was so pleased to be offered a loaner car. Thank you. Thank you also for returning my car not only expertly fixef but totaoolt clean inside and out. It was a pleasure doing business with Mccollum.
7/20/2018
Robert H. VERIFIED CUSTOMER
Vehicle Make : Honda
Best customer service I have ever had. Your team was extremely professional
7/13/2018
Vitalii P. VERIFIED CUSTOMER
Vehicle Make : Honda
No , because you guys did bad estimate to my car and didn’t give me a report !
7/10/2018
Jerry J. VERIFIED CUSTOMER
Vehicle Make : Subaru
The car looks fantastic, better than when it came off the showroom. Everyone at Northwest Auto friendly and professional . I will recommend to anyone that they trust Northwest Auto for auto repair.
7/6/2018
Hannah O. VERIFIED CUSTOMER
Vehicle Make : Toyota
My first day Nicole was very helpful, friendly and she made me felt at home. On my appointment day Stephanie was very helpful and she answered all my questions. I even asked if she was any touched up paint and she assured me that she ask the **** to same some for me...Over all, service was great and I will recommend the shop
Hannah O
7/3/2018
Traci P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great staff. Excellent service. They make the process very easy.
6/30/2018
John W. VERIFIED CUSTOMER
Vehicle Make : Kia
The first day I brought my car in for repair I was greeted and helped right away. I quickly received my bid for the repairs and set up a date. I was kept informed throughout the process. I was very impressed with the service of your staff. They were exceptional. I worked with Nicole and Stephanie. Thank you for your help.
With you working with my insurance company made the process seamless as well. Thanks again from a very satisfied customer.
6/30/2018
Carolyn L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Top notch in all aspects. I highly recommend these folks.