One of the rims was dented still even after mentioning it before and after. Still waiting to here back about it.
11/27/2014
John T. VERIFIED CUSTOMER
Vehicle Make : Ford
I want to thank suburban collision for a job well done in a timely manner. Again thank you . Sincerely yours John Tremmel
11/21/2014
Amanda H. VERIFIED CUSTOMER
Vehicle Make : Acura
Larry and Greg were very pleasant to deal with. Extremely accommodating with rental, estimate and ease of any questions or concerns I had. My car was clean when I picked up. (Which was a bonus to me-so thank u!!) the only thing that was a challenge for me was the store hours. I work 8-5p downtown so it was a bit of a rush. All in all it worked out so thanks again!!!
11/3/2014
Jennifer C. VERIFIED CUSTOMER
Vehicle Make : Nissan
The staff was helpful and informative. Great, quick service. Absolutely great experience
11/2/2014
William S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Need to talk about repair. Lower bumper still has hole in it.
11/1/2014
Margaret S. VERIFIED CUSTOMER
Vehicle Make : Ford
Suburban has a great business model. First contact until completion was outstanding. We were kept up to date during the process. Our experience with suburban is most appreciated and the repair of our ford fusion was top of the mark. Thank you to everyone involved!!! Ray stoffer
10/31/2014
George G. VERIFIED CUSTOMER
Vehicle Make : Ford
Good job
10/14/2014
Tim M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My teen age son learned that only in quantum physics can two objects occupy the same space. The car repair was going to be 100% out of my pocket. The estimate was a bit more than I expected, but Larry shopped around and did his best to keep the cost down. I drove in unannounced for the estimate on a Monday morning, decided to go with it, and had the car back Wednesday afternoon. Wow. I wasn't expecting that, either.
10/2/2014
John S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service
Easy access to a rental car.
Perfect car repairs.
I would recommend Suburban to anyone who needs your services.
9/25/2014
John V. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Courteous staff- quick check-in - quick check-out
Work was beautiful.
9/24/2014
Joseph K. VERIFIED CUSTOMER
Vehicle Make : GMC
You guys rock!!
I'm
9/19/2014
Norman D. VERIFIED CUSTOMER
Vehicle Make : Mercury
They have repaired at least five or six of our vehicles so far and everyone was done perfect
9/9/2014
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job,looks new again.
8/30/2014
Karen C. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job on the repair and thanks for cleaning my car!
8/29/2014
James H. VERIFIED CUSTOMER
Vehicle Make : GMC
The repair looks great,
and thanks for vacuuming out the Interior.
Wasn't expecting that
Thanks again
8/28/2014
Robert M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
you took some of the trauma away from my accidentgood job.
8/21/2014
Bridget G. VERIFIED CUSTOMER
Vehicle Make : Acura
Very professional and helpful!!! Thanks so much for your expertise!
8/15/2014
Todd B. VERIFIED CUSTOMER
Vehicle Make : Honda
Good experience
7/31/2014
Erin W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
There was a light on my b umber that was broken when my car was hit. I assumed it would be fixed with everything else but noticed it was not. Its not so much of a big deal I would take it back but for trade in or resale value now my cAR technically still has damage.
7/22/2014
Kathryn H. VERIFIED CUSTOMER
Vehicle Make : Mazda
I appreciated the customer service, professionalism, and great work on my vehicle! The only downside to my experience was the fact that my car had strong paint fumes inside when I picked it up. Overall, however, I'm very pleased with everyone I interacted with at Suburban Collision. Thank you very much for a great job! I will recommend your company to others.