Repairs that were done were perfect. However suburban & state farm declined to fix rear seat release. While they said this was normal wear & tear. Seat functioned properly before accident. Staff was very professional Liked the text updates.
5/4/2017
Richard M. VERIFIED CUSTOMER
Vehicle Make : GMC
Perfect!
5/4/2017
Linda L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Daily updates
4/28/2017
Daniel L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you for cleaning my car inside and out after my repair.
4/28/2017
Denise B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It looked good
4/28/2017
Jessica S. VERIFIED CUSTOMER
Vehicle Make : Kia
The text message updates from your company were very reassuring throughout the process. My car was finished ahead of schedule which was great because I love my car much more than the rental I was stuck with. The car looked fantastic when I got it back; the wheels had even been cleaned and polished. I did find a smidge of white paint on it when I picked it up but when I brought it to your team's attention, they were very professional and cleaned it up right away. Thank you so much for making this experience as painless as possible.i hope my vehicle is never in another accident but if it is, I'll be sure to bring it back to suburban collision.
4/28/2017
Tom H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fantastic service and workmanship. Wally and staff are the greatest!
4/28/2017
Caroline W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Getting my car repaired at Suburban Collision was very easy. Looks like they've done a very nice job! I appreciated the text updates. It really kept me up-to-date about what was going on with my car do I wasn't wondering all the time.
4/27/2017
Scott M. VERIFIED CUSTOMER
Vehicle Make : Kia
Done ahead of schedule car was washed everyone professional thanks
4/25/2017
Timothy F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The terrible experience was lightened by the service that I received. The rental car was there waiting on me when I arrived. I explained that I wS soon leaving town due to my wedding anniversary. I felt everything was done to accommodate me. I received messages every step of the way. When I returned the guys remembered my anniversary and my destination. I must say I am thankful and impressed.
4/25/2017
Debra B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent, friendly service
4/21/2017
Marissa S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lucas and everyone else who took care of us and my car were outstanding. No question about it. Professionalism at its highest. Great work. Thank you
4/20/2017
Katherine H. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you again!!!
4/20/2017
Corey C. VERIFIED CUSTOMER
Vehicle Make : Kia
Good fast work
4/19/2017
Dawn Y. VERIFIED CUSTOMER
Vehicle Make : Smart
The customer service was impeccable from start to finish. It was fantastic and helpful to receive updates via text, and I appreciate how seamless it was during a time when it was a huge inconvenience after my car was rear ended.
4/18/2017
Sean K. VERIFIED CUSTOMER
Vehicle Make : Jeep
3rd time with u. Always satisfied.
4/14/2017
Michele A. VERIFIED CUSTOMER
Vehicle Make : Kia
Staff were pleasant, easy drop off and pickup process of rental car and repairs look great
4/13/2017
Richard T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Sue and Lucas could not be better at what they do! Both are a valuable asset to Express Repair.
4/12/2017
Bethany S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you to all for your helpful friendly assistance on top of standing by the time you gave that my car would be ready. Thank you for a wonderful customer experience along with my car looking brand new again both outside and inside.