Every thing was great. Wonderful group of employees.
6/2/2017
Timothy S. VERIFIED CUSTOMER
Vehicle Make : GMC
The fit of the fender could have been better b. But it's an six year old truck with 100 k miles. It has some flaws.
6/1/2017
Kenneth H. VERIFIED CUSTOMER
Vehicle Make : Dodge
You all did a superb job on my vehicle looks like it's brand-new I just drove it off the lot thank you very much
5/26/2017
Ryan S. VERIFIED CUSTOMER
Vehicle Make : Jeep
They know what they are doing. My jeep looks better than it was when I first got it.
5/26/2017
Michael R. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything excellent!!!!
5/26/2017
Jessica S. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was really nice and understanding. They worked around my work schedule which made it easy. Thank you and job well done.
5/25/2017
John V. VERIFIED CUSTOMER
Vehicle Make : Subaru
Charles and his team were extremely courteous and professional. The work done to my vehicle was exceptional.
5/24/2017
David H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything was easy. Very professional.
5/24/2017
Costa P. VERIFIED CUSTOMER
Vehicle Make : BMW
I really appreciated the status updates from CarWise however they were focused on the non-important issues and not the true status of the repair. The repairs on the car took over two weeks and the only updates were multiple immaterial start and finish but no progress updates. I am 100% satisfied with the work that Suburban Collision had performed, even with the delay on the repair as a supervisor found an imperfection in the repair and held the car to ensure that the work was done correctly.
5/22/2017
Sheila M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Wally was great to work with from the start, but all the staff were really nice and helpful. I really appreciated being listened to about not replacing parts that worked, but perhaps had a cosmetic issue like a minor scratch. This saved me money, which was important because I did not want to make an insurance claim. I also appreciate the thorough communication throughout the process. Overall great experience.
5/19/2017
Kevin G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for the excellent experience!
5/18/2017
Jeffrey L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I will be recommending to my friends to
use your service. It was top notch
Thanks
5/11/2017
Don H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Workmanship excellent. Staff great! Only wish it hadn't taken quite so long. But I understand getting parts for older car takes a bit longer.
5/11/2017
Larry S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Fast service
5/11/2017
Maria G. VERIFIED CUSTOMER
Vehicle Make : Kia
Wally is outstanding! Wonderful customer service! He kept me updated every step of the way. If I had any questions he called back immediately. Keep up the good work! I will definitely recommend Suburban Collision to all of my friends
5/8/2017
William C. VERIFIED CUSTOMER
Vehicle Make : Kia
You did a great job of keeping me up to date and helping me out when you could. The work you did turned out great!
5/8/2017
Eileen T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great experience, thanks to Wally
5/8/2017
Melissa M. VERIFIED CUSTOMER
Vehicle Make : Honda
My entire customer experience from start to finish was wonderful. From the detailed estimate I received, how you guys communicated with State Farm and Enterprise for me, to the final rundown of what was replaced and fixed. I especially loved the text messages and phone calls I received giving me updates on the progress. You guys made a stressful and annoying situation so easy and pain free. Thank you!!
5/8/2017
Christopher G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The updates about the ongoing repairs was great!
5/7/2017
Priscilla F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Very professional in all ways . Very courteous and friendly . Thank you so much.