Well when I came to pick up my car there was black plastic shards on the front seat, on the side of the front seat and on the floor right around the pillar between the front and rear doors. It was pulled in the garage to sweep it out, but after they came back out they ended up putting it in a second time just for me to sweep even more under the seat when I got home. It took over 30 minutes to pick up my car and I was late to an appointment which I would have been early to. The interior of my car is very clean, I did not appreciate the time it took me to not only pick up my car, but to clean it after I got home.
10/2/2014
Barbara G. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very nice and professional.
10/1/2014
Harry D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your people are welcoming and efficient. The repair of the rear bumper of our RAV 4 was perfect! Thank you!
9/30/2014
Jim K. VERIFIED CUSTOMER
Vehicle Make : BMW
Very professional.
Car was ready when promised.
9/26/2014
Karen Michalczyk. VERIFIED CUSTOMER
Vehicle Make : Nissan
Beautiful work. I was glad for the updates on the car. And really glad it was done when I was told. And I think someone cleaned the inside of my car too.
9/24/2014
Denise S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Larry was very helpful to get an estimate and then to get my car set up for repair. I was surprise to see the email updates on the status of the repairs, I thought that was a great feature the company does for the customer. Overall experience was GREAT!
9/20/2014
Greg K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys have come a long way since the beginning. Keep up the good work. I will come back to Suburban for any of my repair needs.
9/15/2014
Paul M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Outstanding and efficient service and friendly staff.
9/13/2014
Brian T. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job
8/28/2014
Dale T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good experience overall
8/24/2014
Wendy L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everything was super smooth. They made a bad situation a little but easier to deal with. Thanks!
8/21/2014
Edward G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Job well done. Over the top service, I'm blown away.
10 out of ten
8/21/2014
Joseph C. VERIFIED CUSTOMER
Vehicle Make : Acura
Still awaiting repairs to be completed. Needed parts not ordered. Must bring car into shop again.
8/19/2014
Gregg T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very thorough and quick. Car returned looking better than it was new.
8/16/2014
Sean S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car was all fixed up as promised and the paint job looks great. The emblem on the back was poorly put on and already coming off but until it does no problems. Overall id say A-
8/15/2014
Dennis C. VERIFIED CUSTOMER
Vehicle Make : Honda
superior service service.excellent customer skills.excellent follow up and information communication.great people
8/13/2014
Robert K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My husband and I are very happy with everything that was done on our car. The gentleman that did the service and the job on the car was really a A plus job I highly rec. all my friends to your co. Bob and Char
8/1/2014
Michael B. VERIFIED CUSTOMER
Vehicle Make : Mercury
I can't say enough about how I was treated the moment I walked in the door, everyone was extremely polite and helpful. Providing updates through email was fantastic, Mark Borzak provided answers to my questions in a very timely matter, great job. I will recommend Suburban in the future. Oh by the way, the car also looks great.
7/31/2014
Greg M. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very satisfied with the work. Everyone I dealt with was very courteous and professional.
7/30/2014
Rosie L. VERIFIED CUSTOMER
Vehicle Make : Acura
Great job finished ahead of schedule car looks amazing thank you