job well done. car looks great. people were great. been dealing with suburban since the 80s thanks jim
4/10/2015
Fuat B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had great experience there
Thanks
Fuat
4/5/2015
Jeffrey M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service very satisfied
4/3/2015
**** O. VERIFIED CUSTOMER
Vehicle Make : Lexus
Courteous staff and prompt, quality work.
4/3/2015
Connie C. VERIFIED CUSTOMER
Vehicle Make : Ford
I like the updates, and it looked like a new car when I picked it up
3/29/2015
Matt N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rob and Jason made sure everything was done to my satisfaction.
3/20/2015
Horace B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
This is the second time I've been in in about 4 months...both not my fault. You guys are very nice and professional
3/19/2015
James B. VERIFIED CUSTOMER
Vehicle Make : Subaru
No feedback or phone calls from Suburban to let me know when my vehicle would be repaired. The over the counter advisor at Suburban said he would email me pictures of my damaged vehicle. Never happened.
3/16/2015
Hal B. VERIFIED CUSTOMER
Vehicle Make : Kia
The entire staff was courteous and very helpful!
3/12/2015
Lisa M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The customer service dept is very welcoming and helpful . the adjuster was informative and direct . I just felt relieved with the assistance I receivd for which I am very grateful . Also it was very convenient how your team worked closely with the rental car company (Enterprise) to make my situation less stressful. thank you again !!
3/11/2015
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience. Fortunately I was warned about the false 'you car is done' text. I will gladly come back in the future if I need body work done.
3/10/2015
Megan S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job I will only take our cars to suburban.
3/7/2015
David K. VERIFIED CUSTOMER
Vehicle Make : Ford
Andy was awesome
1/16/2015
Russell D. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys were great . I have to thanks to Chuck Rosiu
Thanks again. Russ
1/13/2015
Lori K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Loved all the text message updates! Was very disappointed my car was covered with snow when I picked it up. Why wasn't it kept indoors for me to inspect? I received the call it was done at 530 pm and I said I would be there in the am. Plus the inside was covered with dust.
1/7/2015
Eric R. VERIFIED CUSTOMER
Vehicle Make : Ford
Returning for repainting. Staff very professional. Helpful and friendly. Quality customer interaction. Thank you
1/6/2015
Gary P. VERIFIED CUSTOMER
Vehicle Make : Lexus
3 to 4 day committed time was actually 5 days .no rental car .very inconvenient. Workdone on car looks good.BUT!
12/21/2014
Richard W. VERIFIED CUSTOMER
Vehicle Make : Nissan
I've had occasion to use your services
twice in the last year. Completely satisfied
in each instance. Have recommended
Suburban Collision to several friends.
12/20/2014
Dale G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Guy was very efficient and handled everything. I was enformed of progress and vehicle was delivered in time as promissed