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Real Reviews from VERIFIED CUSTOMERS
Amy K. VERIFIED CUSTOMER
Vehicle Make : Kia
Got it back sooner than expected. And it was so clesn-inside and out! Thank you...
6/7/2015
Joletta H. VERIFIED CUSTOMER
Vehicle Make : Lexus
It's my sons car and he's a picky teenager and he is very happy with how the bumper and paint look
6/3/2015
Jeff S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The inside of my truck was completely covered in dust
6/3/2015
Anthony B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I couldn't even tell anything had happened to my car. I was very pleased with the speed of the repair, and I liked getting updates on the progress. I'd like to thank the team for a job well done.
5/28/2015
Mary C. VERIFIED CUSTOMER
Vehicle Make : Acura
Your staff at the North Olmstead location were fantastic! So easy to work with, knowledgable, understanding, and helpful. They exceeded my expectations of how this process was going to play out. I haven't had a claim to fix a car in over 20 years. They really made it painless. I live about an hour from that location. But chose to go there based on a recommendation. I would without question use your services every time. And will recommend your company to anyone I know. I really can't say enough about your staff. Absolutely top notch. The work done to my car was also excellent. I've already gotten compliments on how great my car looks. Thank you!
5/28/2015
Dawn C. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was nice, clean place, rental car (enterprise ) pick up/drop was easy
5/22/2015
Jeffery B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It appears that the passenger door now rubs against the fender when opening and closing the door. I can feel the vibration on the fender. I have spoken to Rob and I will bring it back on Friday afternoon to be adjusted. It is out of my way to get it right. Sorry. Jeff Barnes
5/21/2015
David H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job. Process was very smooth.
5/21/2015
Joe H. VERIFIED CUSTOMER
Vehicle Make : Ford
Each day **** got a text that it would be ready the next day. Happened about 5times. Pretty lame
5/14/2015
Matt S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great. The people were friendly and helpful. They made things easy for me.
5/14/2015
Noranne F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I appreciated the email updates.I was out of town he day it was finished,so when I picked it up, it was very dusty with pollen from the trees,so they washed it for me. The receptionist. Marie Was very pleasant and professional.thnk you Noranne F
5/8/2015
Michael U. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great communication Follow up Service Thanks
5/6/2015
Kirsten G. VERIFIED CUSTOMER
Vehicle Make : Ford
Great Job. Jason was very helpful.
5/4/2015
Dawn N. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The end result looks great and the completion time was as estimated, no delays.
5/1/2015
Nancy J. VERIFIED CUSTOMER
Vehicle Make : Infiniti
As always, Suburban has done a superior job and you would never know body work had been done. Andi was easy to work with. The cost of the repair was fair and the work completed on time. I couldn't be happier and always recommend Suburban Collision to my friends. I also like the e-mail messages and save's all of us from unnecessary phone calls to keep us apprised of the job. Nancy J
4/30/2015
Joseph J. VERIFIED CUSTOMER
Vehicle Make : GMC
Husband is calling Monday about the headlight it looks foggy not clear like the rignt headlight that's the only thing everything else looks great !
4/26/2015
Deb C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Looks great!
4/25/2015
Rebecca P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great Customer service. I liked your text message system. Kept me updated all the way through the process.
4/20/2015
Mitzi W. VERIFIED CUSTOMER
Vehicle Make : Honda
Every time I come here, your team always does a great job. I can't tell that repairs were done.
4/19/2015
Cathleen Z. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great customer service and always a great and professional job done on the car.
4/13/2015