Yes, the car looked very good. The broken handle was not expected, but you were up front about mentioning it right away. Things happen that can't be foreseen. So overall I was quite satisfied and would recommend your services. But I really hope I don't have too as that means they likely were in an accident.
9/26/2015
Maryann W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car looks great. **** reflector on rear bumper is loose.
9/26/2015
Eugene D. VERIFIED CUSTOMER
Vehicle Make : Ford
It is a trying time for me.The loss of my husband a few weeks ago and then this. You made it so easy. Thanh you
9/25/2015
Connie A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service and friendly staff!
9/22/2015
Ted S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you!
9/22/2015
Christopher P. VERIFIED CUSTOMER
Vehicle Make : Ford
Prompt, polite, and our car was ready before anticipated.
Thanks!
The Parmelee's
9/17/2015
Jim B. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you!
9/17/2015
Miranda J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very wonderful and helpful staff! Got my car back fast and I love the text updates. Wonderful experience!!
9/17/2015
Jamie H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
They did a fantastic job as always:-)
9/14/2015
**** P. VERIFIED CUSTOMER
Vehicle Make : Acura
I'm hopeful that after speaking with rob and Angelo all issues (tailgate glass, hatch molding not fitting properly and painting peeling and tailgate being off center) will be resolved in a timely manner. I was really impressed how well the paint matched and otherwise was happy with the service and attentiveness.
9/10/2015
Beth P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jason was excellent to work with.
9/8/2015
David T. VERIFIED CUSTOMER
Vehicle Make : BMW
They took great care of my car and me! Every detail--down to a rental car through Enterprise--was set up and coordinated well through the insurance. I also appreciated the periodic texts from Suburban providing updates. I am glad that I was warned that they might be a little inaccurate in regards to their actually timeframe but at least it jogged my memory to give my estimator a call for an update.
9/2/2015
Clayton D. VERIFIED CUSTOMER
Vehicle Make : Ford
Repair work was perfect...thanks
8/28/2015
Lin U. VERIFIED CUSTOMER
Vehicle Make : Porsche
Brad was wonderful!!!!! He was very professional and provided great customer service!! I loved the texting updates and Brad was very good about keeping us updated with everything. My car looks brand new! We will definitely refer all of our family and friends to Suburban! Thank you guys for the wonderful work!
8/27/2015
**** H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The office staff was very professional and extremely helpful. They went above and beyond to make me comfortable and reassured. I would refer my friends and family to suburban.
8/26/2015
Robert P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great staff . Kept us wl informed on repair progress. Car returned in as good or better shape than anticipated.
8/22/2015
Mario R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Im happy with eveything you did. I appreciate it all. Im just worried about rust forming on the fender being that you chose to knock the dents out instead of replacing the fender
8/19/2015
Jennifer L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
All the employees are so nice and friendly. My van had 2 small areas that needed attention (apart from the body repairs from the accident) and both areas were buffed out. My van looks amazing! Great job and thank you so much!!
8/12/2015
Holly M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was wonderfu! Thank you for the great service.