I thought the text updates were great! Some were even entertaining! My car came back to me cleaner than it was before, thank you so much!
9/21/2016
Candice D. VERIFIED CUSTOMER
Vehicle Make : Honda
Seamless. I walked in, Geico adjuster on site, Enterprise rental there, in my rental and off. Same for the return and my car looks wonderful!
9/21/2016
Andrew K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Speedy service, friendly staff, vehicle waaay cleaner than when I dropped it off. What more to ask for?
9/19/2016
Zachary W. VERIFIED CUSTOMER
Vehicle Make : Kia
Couldn't have asked for more friendly and prompt service. Seriously, my car was done in less than 48 hours and I had updates the whole way. It doesn't get much better than that. One thing to note though, there's a small issue with the paint. The lip on the rear bumper doesn't look quite as dark as the rest of the bumper and when headlights are shined on the rear bumper some slight swirling appears. Not really a big deal, just wanted to have that noted in case it gets worse. All in all, you guys were awesome and I would definitely come to you for any future repair needs!
9/18/2016
Roger Z. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We have had more than one car repaired by Suburban. It is due to great service. Thank you
9/18/2016
Daphne R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Please change your voice message system so that if a customer or potential customer is calling they are presented with the option to press "0" for assistance.
9/17/2016
Russell H. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone I delt with were extremely friendly and helpful. I was kept informed all thru the repair ! When I picked up my car you could not tell it was in an accident ! I would recommend suburban and Geico very highly !
9/15/2016
John B. VERIFIED CUSTOMER
Vehicle Make : Ford
My car was due to be in your shop for a week. I got automated status up dates by text for the first few days which was unnecessary because I wouldn't expect the car to be ready. But on the day it was due for pickup I was not contacted, which would have been helpful because the car wasn't ready.
9/15/2016
Judith B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Car wasn't ready. Repaired left turn signal light burnt out. Didn't function properly went back bulb was replaced. Then drivers door power window got stuck trying to put it up. Then it totally stopped working and was stuck in open/down position. Made my payment in full and still have to pay for rental because it was Friday night. My car won't be ready til next week. What else can go wrong!!!! This day ****! How about some feedback on these details?
9/10/2016
Kathy T. VERIFIED CUSTOMER
Vehicle Make : Buick
I liked getting the updates regarding the progress while my car was being worked on
Great staff!! Very positive and helpful
8/26/2016
Pat R. VERIFIED CUSTOMER
Vehicle Make : Acura
Good service and job well done. Appreciate how well I was kept informed.
8/26/2016
M M. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Talk about express service it was great. A well done to all
Thankyou
8/22/2016
Diane B. VERIFIED CUSTOMER
Vehicle Make : Ford
It was fast friendly service.
8/18/2016
Kelly H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job on my car - excellent customer service and communication!
8/17/2016
Dennis R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
They did a great job fixing up my car, and accommodated me picking it up late after being delayed for a business trip. Special service, no question.
8/13/2016
Soriano -. VERIFIED CUSTOMER
Vehicle Make : Ford
I would like to thank the Suburban Collision staff for the speedy repair on my father's Ford Focus. I would not go to any other repair center! Thank you guys for a wonderful job well done!
8/12/2016
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Kia
Well done. Great job.
8/11/2016
David C. VERIFIED CUSTOMER
Vehicle Make : Dodge
The service at suburban collision was amazing. They did great work on my truck, and it was completed within the time frame they gave me. I have nothing but good things to say about suburban collision
8/5/2016
Ann S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks for your help! Your company made it really easy to have the car repaired.