Your customer service was Superior. I will definitely recommend you to all my friends and family. Job well done! thank yoJust
11/10/2016
Margaret H. VERIFIED CUSTOMER
Vehicle Make : Jeep
I did not get a post inspection overview ! I was told that both front mud flaps were going to be replaced because they only could be ordered as a apair but the passenger side was not replaced
11/8/2016
Erika H. VERIFIED CUSTOMER
Vehicle Make : Kia
You guys were great! And very friendly and convenient!! Thank you
10/29/2016
Ray K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lucas did a great job.
10/28/2016
Allan G. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
See email and attachment. I sent to you.
10/23/2016
Paul K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and customer satisfaction is their top priority.
10/21/2016
Robert P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The representative was very thoughtful and thorough with explaining the process
Of fixing the van.
10/13/2016
Tess K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Didnt get call backs, took way longer than it should have..got a text my car was finished, i made a special trip in and it wasnt finished, they said i would get a call when finished still didnt get ine which forced me to pay an extra day rental that my insurance didnt cover.. Very unhappy with my experience.
10/11/2016
Ljiljana H. VERIFIED CUSTOMER
Vehicle Make : GMC
I was kept informed on the progress of my repairs and service was great
10/11/2016
Mohammed A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was told that the car will be cleaned inside out before pick up however this was not done in addition I was told that in the collision center where I picked up the car at extension brookpark a courtesy polish for the entire car is done before delivery. I was told that this doesn't take more than 10-15 min. There are some little scratches here ad there in y car and I would have appreciated that.
10/9/2016
Pam S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Appreciated updates on the progress of repairs.
10/8/2016
Margaret M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone made the experience very convenient and were very gracious to work with.
10/7/2016
Lori M. VERIFIED CUSTOMER
Vehicle Make : Kia
W
10/4/2016
Harold M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very impress overall with all the people I came in contract with.
I would recommend Suburban again, and again.
Enjoyed the updates
SUV was done earlier.
10/3/2016
Kenneth M. VERIFIED CUSTOMER
Vehicle Make : Ford
The car looks like new only problem is the paint smell. I guess I have a sensitive nose
9/30/2016
James B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Just to open a center in Lorain County
9/30/2016
Allyson G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
From the moment I walked in, I was impressed by the overall professionalism and curtersy shown by the staff... My claim was handeled by John Gavula,I found him to be knowledgeable and caring. Mr.Gavula is an extraordinary person and an asset to your great company. Sincerely Allyson G
9/29/2016
Dilip P. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done and customer interaction is excellent too. Completely satisfied