Service was excellent and I appreciate the information flow on the vehicle status - very helpful.
3/13/2017
Kerry B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Really made it easy. Nice people add great service.
3/10/2017
Shela V. VERIFIED CUSTOMER
Vehicle Make : Toyota
The people are nice however I noticed a some problems on the job that was done once I brought the car home
3/10/2017
Laura Z. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Car wasn't not finished in a timely manner. Came to pick it up and it was filthy. It was cleaner when I brought it in and I had to go home and wait for the overspray to be cleaned. Your status text messages were desiving and I had to wait another day for the insurance company to approve the final bill. It was a total inconvenience for us to try to plan the pick up when we put off for a couple days!
3/9/2017
Caitlin C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I couldn't be happier with the service I received these past 2 days! Super fast, efficient and friendly!
3/8/2017
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Jeep
The car was delivered on time. The work done was excellent and the car was returned very clean. The staff was very friendly
3/5/2017
Bryan P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the speedy repair wo k!
3/4/2017
Michelle L. VERIFIED CUSTOMER
Vehicle Make : Nissan
I took my car to get cat repaired, and was treated like I had a cadalliac. Id also like to mention Enterprise for the rental car that was waiting for me when I dropped my car off. Superior service from Geico Insurance to Surban Collision and Enterprise Rental car. Great team work!!
Five stars from this Real Estate agent.
3/3/2017
Kelly R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Wally was great, explained everything to me and called me as soon as my estimate was approved. Everything ran on time and I liked the text updates. My car looks great and was nice and clean and you guys made everything so easy. I had never needed body work done before and was nervous but now if I ever need it again I'm calling you guys!
2/25/2017
Jennifer Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Just simply amazing customer service, as always. Thank you!
2/25/2017
Ora C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I have dealt with Suburban a few times. There is nobody else that I would have confidence with my Mercedes-Benz. Their new text messaging is wonderful. It is clear to me that you care for the customers. Your offices are clean and I feel comfortable. It seems to me that your staff enjoys their jobs. I can't say enough about John. Hopefully I won't have to go there again but if I have to I will be there post haste. Thank you so much for what you do.
2/24/2017
Michael T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lucas did a great job of explaining what was involved in fixing my car and he kept me informed of the status of the repairs. I also received my car sooner than expected.
2/24/2017
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Acura
Timely repair, looks like new! Thanks
2/20/2017
Mary Ellen. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good front desk service!!!
Repairs were done well too.
2/18/2017
Paula C. VERIFIED CUSTOMER
Vehicle Make : GMC
Outstanding customer service! Job well done!
2/18/2017
April T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Things were done very well!!
2/17/2017
Christopher A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
excellent service and quality work.
2/15/2017
Brigid O. VERIFIED CUSTOMER
Vehicle Make : Ford
Lucas's was a pleasure to work with.
2/15/2017
Linda Z. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The car looks great. Hopefully everything on the inside is as good as the outside.