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Real Reviews from VERIFIED CUSTOMERS
Latonja J. VERIFIED CUSTOMER
Vehicle Make : Dodge
I love the fact that my truck was not only repaired but you took the time to wash & vacuum my vehicle. Thanks for that special touch.
12/6/2015
Mamie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a very good job!
11/28/2015
Jo C. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was extremely friendly and made the repair to my car go smoothly. The quality of the repair was excellent, I was made aware of the status to the repairs through the process as well. I would highly recommend Elite Collision to anyone needing body work and if I ever need it again I would return.
11/21/2015
Jose R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Work was complete in one day very satisfied with the work thank you elite collision.
11/18/2015
Simona O. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I was well pleased with the work done on my vehicle. I will surely recommend Elite Collision to my friends and family.
11/11/2015
Barbara P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service! Thanks for cleaning and polishing my vehicle, including the wheels and tires after the repairs.
11/10/2015
Jerri W. VERIFIED CUSTOMER
Vehicle Make : Nissan
So impressed with service. My car was even washed inside and out! It was ready exactly when they said it would be. The repair they did was flawless. I'm very very happy with this facility.
11/7/2015
Krizelle S. VERIFIED CUSTOMER
Vehicle Make : Ford
Its great that we got updates of the repair via messages pictures included. Staff were accomodating!
11/5/2015
Naquita A. VERIFIED CUSTOMER
Vehicle Make : BMW
Everything about my experience was excellent and totally exceptional! I almost wish I need more repairs just so I can bask in the glow of what has turned out to be the BEST customer service experience I've had in a very long time! I'm blown away by your commitment to providing quality care and service! Everything from the constant text message updates, to the reasonable cost for repairs, to the cleanliness of my car when I picked it up - has made this such a seamless process for me! I'm a busy business woman working 60 hours a week - it was hard being without my car; but I never doubted she was in GREAT hands and she was ready on the day originally promised!! Oh and let me say the cleanliness of the actual shop/garage was second to none! Lastly, when I dropped my baby girl off she was dirty and pitiful looking!! However, when I picked her up she looked like NEW! Not only because of the repairs but because of the detail and care some wonderful, kind soul took to wash and shine her up really well! She's a beautiful white and she sparkled - literally sparkled in the sunlight. I'm so thankful I found you all and can't thank you enough for your time and attention. Should I need your services again - I assure you I won't hesitate to call!! I'll probably just drop by because from this day forward - we're family!Thank you!!
10/28/2015
Azeez O. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Elite collision staff are quite lackadaisical in their approach towards completing repairs and contacting customers in a timely fashion. I won't recommend any friend, family or coworker to patronize this establishment. It's nothing to write home about. I hope to review their poor service on Google very soon.
10/23/2015
John Dauphine. VERIFIED CUSTOMER
Vehicle Make : Mazda
There was a bit of confusion regarding which insurance was covering when I brought the car in. I thought this could have been handled better if the two companies had communicated with one another seeing as they are in the same place. I also had to haggle with car rental coverage but that was resolved in record time according to the ladies at the desk. The wait for repair was very reasonable and I was kept informed via text and photos. My car came back cleaner than it was going in, both inside and out. The only other issue was my nameplate and model number were missing from the tailgate. I called, they located them, and said bring it right back to have them replaced. I was in and out in 20 minutes. Overall, this was a relatively pain free experience, but I felt I couldn't give a "complete satisfaction" rating due to my experience going into the process.
10/23/2015
Richard W. VERIFIED CUSTOMER
Vehicle Make : GMC
Did a great job.
10/16/2015
Wonnie K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Staff was very quick and efficient in handling my claim on Loya ins for body damage. Enterprise rental car staff was in same office and was super fast the easiest I have rented a car
10/14/2015
Dara T. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair job done on my vehicle was fantastic! I really appreciated how well my vehicle was cleaned on the inside as well as the outside, my car looked like a brand new car. Thanks Elite Collison!
10/13/2015
Jim D. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly staff. Outstanding workmanship on our car. Very happy.
10/9/2015
Joshua H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was disappointed that there was a miscommunication in the billing. Other than that, everything was good.
10/9/2015
Derrick H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Customer service was top of the line. From the front desk attendant, the adjuster and rental desk. Everyone was great and helpful. The repairs to the vehicle was also tops. Thanks for making the experience easy with the daily updates. I will definitely recommend Elite
10/7/2015
Abosede F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Keep up the good work ????????????????????????
10/2/2015
Johnny L. VERIFIED CUSTOMER
Vehicle Make : Honda
Liz was very courteous when I dropped off and when I picked up. Text updates were a nice touch. Car was fixed in two days, and they look great! Thanks for addressing the left door which needed buffing. I'd be more than happy to write you guys a review online. Thanks!
10/2/2015
Chad L. VERIFIED CUSTOMER
Vehicle Make : Mazda
You should be proud of your customer service. Your team kept me up to date daily.
10/1/2015