Abra took care of me as soon as I walked in the door and was very friendly.
I was very satisfied with the repairs made. My car looked brand new. I had experiences with two Abra shops during my repairs and both shops were great!
9/19/2017
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Honda
All ABRA personnel did a superlative job with the repair of my SUV. Showroom quality repairs were made on-time and within the budget for the repairs. I felt that everyone I met had my back and was working to ensure that the finished repair would meet or exceed my expectation. Thanks to all involved for their efforts on my behalf. When the opportunity presents itself I will recommend ABRA to my family and friends. Again, many thanks! Joe
9/1/2017
Michael H. VERIFIED CUSTOMER
Vehicle Make : GMC
Need to work on their communications with their customers. Seem like confusion occurred between the shop, insurance company, and the customer.
8/30/2017
Janice N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent teamwork, responsiveness, communication was great providing updates, exemplary customer service, i.e explained insurance estimate to make sure I understood the repair process. Insurance was didn't reserve my rental care, Arbura stepped in arranged for their corporate office to rent car.I am completely satisfied would come back and tell others... tks jNorwoid my car is beautiful again!
8/17/2017
Billy H. VERIFIED CUSTOMER
Vehicle Make : Ford
WOW is all i can say, ABRA is number one inmy book and i will reccommend this company to anyone that need work done on their car, Fantastic people. In the office,again,,, WOW
8/11/2017
Mercer P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Found my automobile's repair experience to be as pleasant and "painless" as possible thanks to the professionalism and support provided by all the staff at ABRA, and especially by your representative, Chris Hanson, who managed all aspects of my car's repair situation, as well as my rental vehicle from Enterprise. She communicated in a timely fashion with status updates and and is certainly an excellent asset to your firm.
8/9/2017
Timothy S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Customer service was excellent, staff and management were great. Thank you
8/9/2017
Kyle D. VERIFIED CUSTOMER
Vehicle Make : Nissan
My check engine light came on after the wreck and when I had the car scanned the codes that came back were drivetrain related but no offer to fix them was made. Well tonight 07-26-17 my car stopped driving and is making a whining noise. Luckily this happened at the front of my subdivision so my son's and I had to push it home.
7/27/2017
Karen G. VERIFIED CUSTOMER
Vehicle Make : Toyota
They completed the in amazing time. I greatly appreciated everyone's hard work, especially Brandon's
7/27/2017
Marie C. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was happy that I was kept updated with the progress on my car. It looks terrific. Just like new again ( no thanks to the idiot that backed into it).
7/24/2017
Stacia F. VERIFIED CUSTOMER
Vehicle Make : Honda
Maybe more verbal communication during the process. The gentleman I spoke with today from Stone Mountain was great and I really appreciate getting a clean car back. Thank you.
7/21/2017
Nancy S. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair looks great. I also appreciated your taking responsibility to replace the battery on my car that stopped working during the repair of my car.
It was nice not to have to deal with a dead battery before being able to drive the car home.
Your thoughtfulness was appreciated!
7/21/2017
Iris G. VERIFIED CUSTOMER
Vehicle Make : Honda
Brandon did a stellar job of communicating the process of my vehicle.
7/20/2017
Chaka C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff was courteous, friendly, and informative. The text messages are an efficient way of keepi g the owner aware of progress without being invasive.
7/17/2017
John B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional, excellent job on my truck. I will recommend ABRA to everyone that I know
7/14/2017
Lynn M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
My Cadillac SRX was repaired ahead of schedule, I received text updates everyday, my contact person Greta Williams was a great joy to work with, my car looks brand new like it just came off the show room floor, cleaned & buffed to perfection, THANKS SO MUCH ABRA LILBURN!
7/13/2017
Nandi G. VERIFIED CUSTOMER
Vehicle Make : Nissan
The Abra team is amazing! Customer service is awesome and the job was speedy and well done