Maressa Maddox, the customer service manager at the 2060 Ross Rd Lilburn, GA location, was fantastic. Check in was prompt and clear. I received a phone call near the end of each day. Check out was similarly prompt and efficient. I really enjoyed the whole experience thanks to her.
8/13/2014
Bobbie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire experience was professional, pleasant, and faster than expected. Kudos to Geico, Marissa at Abra, and Enterprise!
8/13/2014
Dorothy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
the job was professionally done thank you guys perfect
8/12/2014
Daniel Jefferson. VERIFIED CUSTOMER
Vehicle Make : GMC
Everyone was helpful and friendly staff!
8/12/2014
Monica C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
At first I would gladly say yes. The repairs I'm completely happy with. What I am upset about is the condition that my inside trunk was left in. I don't know what they were looking for or needed but it was not in the same condition when I got my car back. Also my rpm gauge was tampered with and is off set in my car.
8/10/2014
Janohn B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The fact that your staff called everyday to let me know the progress of the repairs was really a nice touch. The car looks perfect! Thank you so much.
8/9/2014
Berhanu K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very welcoming people
8/8/2014
Lewis M. VERIFIED CUSTOMER
Vehicle Make : Kia
I had never been to Abra for any type of car repairs. The staff was professional, quick and the communication was excellent.
8/7/2014
Toni R. VERIFIED CUSTOMER
Vehicle Make : Honda
I liked that i was updated on yhe stages of my cars repairs by phone and text. It wasals very easy to reach someone when I had additional questions.
8/7/2014
Andrew C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The ABRA team was incredibly polite, and professional. The workmanship is superb, and their follow-through with my questions is excellent. Beyond this, however, the team also went above and beyond in customer service. I can't say I have ever been treated as well as I have been at ABRA!
8/7/2014
Victoria S. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Fantastic follow up service from ABRA
Very satisfied with the job
I would highly recommend ABRA to my friends and family
8/6/2014
Teresa W. VERIFIED CUSTOMER
Vehicle Make : Ford
great experience I'm glad I went there instead of ford. Very nice manager, Karen, was very helpful during a stressful situation of getting my car repaired.
8/1/2014
Sarah R. VERIFIED CUSTOMER
Vehicle Make : Mazda
I do not want to be contacted anymore by phone or text please. You send too many text messages already, except the one where someone should have said my car was ready! When I got my car there was still a dirty paper floor mat in there, the back seat had been moved and not put back, and the radio was left so loud I almost drove off the road when I turned it on. The bumper looks great though, no complaints there.
7/31/2014
Christian P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you so much for your hard work! The repair looks great and couldn't be happier!
7/20/2014
Dwayne M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great service.
7/19/2014
Mark M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service and fast thanks
7/18/2014
Erma R. VERIFIED CUSTOMER
Vehicle Make : Nissan
You did not replace the screws in the door
Many are missing I hope the door stays together or illness back .