Christine was do friendly and knowledgable. I was very nervous, but she immediately put me at ease. She explained fully the process of repairing my car, named Hans, and gave me regular updates on the repair process. Hans looks great now! Enterprise was wonderful as well. Thank you so much for taking care of my car and my family!
6/16/2015
Eddie W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great job!
6/15/2015
Miriam H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team made all efforts to meet my expectations and your stated standsrds
6/14/2015
Crystal D. VERIFIED CUSTOMER
Vehicle Make : Ford
The customer service was GREAT. The work on my truck was done with great care. Thank you very much.
6/10/2015
Lori T. VERIFIED CUSTOMER
Vehicle Make : Honda
There was a problem with the radiator running hot when we picked it up. You all still have it. Hopefully it will be fixed soon.
6/7/2015
Dana J. VERIFIED CUSTOMER
Vehicle Make : Infiniti
My trunk doesn't open immediately when you use the key fob or the button on the car, but it purebred 3 mins into my drive, while the car was in motion. Also, the bumper is not completely aligned with the side panel of the car.
6/7/2015
Marva R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanks for always being professional ,
excellent job
6/5/2015
Stephanie T. VERIFIED CUSTOMER
Vehicle Make : Jaguar
The staff was great very friendly and efficient
6/2/2015
Vera W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car was repaired in a timely manner
5/30/2015
Kelly T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This was my first experience with ABRA and I can honestly saw that I was very impressed. From the first reception to the last encounter, it was obvious that customer satisfaction is first and foremost.
5/30/2015
Trinekia W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service
5/30/2015
**** B. VERIFIED CUSTOMER
Vehicle Make : Ford
ABRA seems to be reliable and thorough. With what they are suppose to repair.
5/30/2015
Xingming D. VERIFIED CUSTOMER
Vehicle Make : Honda
I am very happy with my experience. Repairs were completed in a timely fashion, and the staff was extreme friendly and helpful!!
5/28/2015
Karen K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Alloy wheel not properly repaired. Called contractor on Friday as instructed. He could not come on Friday and stated that he would contact me on Tuesday morning. No contact, no repair. Unacceptable.
5/26/2015
Mesha J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Even when a customer is paying out of pocket. Be sure you treat them as if it was a claim through the insurance company. A customer would still like to get the same service as claims customer.