First, I made an appointment to drop off my car when the contact person is in the office. But I found out that My contact person was on vacation when I dropped off. Second, I was in Japan while the repair was in progress. So all my communication with the contact person was by email. I had to send many email to get my status. I understand that there was many back and forth with the insurance company. I wish the contact person was more proactive to provide the status of repair progress or even what is going on. I always had to initiate the communication.
9/14/2018
Tho D. VERIFIED CUSTOMER
Vehicle Make : Acura
Very satisfied.thank you
9/14/2018
Kristen E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Troy was most helpful throughout the repair experience
9/14/2018
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was able to have my wife's car dropped off in the early morning and repairs were completed on the same day. The car was washed and vacuumed too. Rebecca did a Fantastic job communicating with me. She was able to have the parts I needed pre-ordered and scheduled a day for me to come in. Even though the shop was extremely busy, the were still able to complete the job to my complete satisfaction. I inspect cars for a living. The work was flawless. Thank you Kara (manager) for refering me to Rebecca. THANK YOU REBECCA! You are an asset to the Lindsay organization.
I love it at Lindsay
9/13/2018
Mark S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleased w how efficient it was to drop car and leave it in **** day instead of initial consultation then having to return. Also being able to pick up the rental car onsite saved me a ton of time because when I had this happen before I had to go to another place to get the rental car and it took an extra hour. plus having the insurance coordinate directly with the rental car place was amazing. Thank u!
9/13/2018
Haroon M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Justin made my day for being there till 7 pm to release my car yesterday. Just like Scarlet he’s professional, kind & polite. I have worked with Scarlet before and as before she kept me updated & returned my phone call. Many thanks to both and Enterprise RAC manager (Brandon?) for getting me in my car of choice a Nissan Pathfinder like mine. It appears that the repairs were done right & my car cleaned before delivery.
9/12/2018
Elvis C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Outstanding Job
9/12/2018
Katie P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent job we appreciate your good work and the receptionist was very professional. I would recommend Lindsey to a friend or use you in the fur tire if I needed. Keep up the good work! Thank you.
9/12/2018
Tanvir A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Chris was a great representative! He made me understand the full process and kept me informed with the repair. At the delivery time he made sure that I've completely understood all the repairs.
9/12/2018
Man K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent
9/12/2018
Ann C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Picked up my car today after the pick up date has been moved back several times and when I got home I realised the car had several paint cracks in areas the accident hadn't even happened
9/11/2018
Chanardaye P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everything was quite satisfactory. No
Complaints at this time. Very reliable and dependable. Thank
9/11/2018
Linda L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Clean car, repair was perfect, and Rebecca George was delightful and helpful.
9/10/2018
Margrete K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Typical excellent lindsey service.
9/10/2018
Paul R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The muffler vibrates and makes noise upon acceleration. It sometimes sounds like metal parts are loose and moving around.
9/10/2018
Lakesha Y. VERIFIED CUSTOMER
Vehicle Make : Lexus
I had the best expeience with the lindsey team.awsome work
9/10/2018
Margie F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Justin was very helpful & kept me informed. He went beyond with his service for me!
9/9/2018
Cornelus H. VERIFIED CUSTOMER
Vehicle Make : Porsche
The associate was very thorough with respect to the repair that were required, and expected time frame for completion. She was also quite engaging regarding customer expectations and satisfaction. Overall I felt quite comfortable with my experience at Lindsey Collision Center.
9/9/2018
Jane P. VERIFIED CUSTOMER
Vehicle Make : Kia
You took care of the one issue about the deductible very quickly.