The facility is outstanding -- plenty of room for the vehicles and the customer lounge was comfortable.
I was especially pleased with the customer service eveyone displayed from the person on the desk to those delivering the car--all were outstanding!
I also want to note that having the SUV detailed upon delivery was also appreciated and speaks well for your dealership/collision center.
Now that I've had my SUV back for almost a week, I feel that the workmanship was outstanding as well (expected for a Cadillac/Lexus dealer).
I liked the whole process from the time my SUV was taken end to picking it up.
Fred Freeman
11/1/2018
Evan G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Smoothest transition I ever experienced! Hands down the best....
10/31/2018
Lemuel P. VERIFIED CUSTOMER
Vehicle Make : Volvo
Mr. Martin Dela Paz was an outstanding adjuster. He was very accomodating and answered all of my questions. The facility was very accommodating to include tje available rental company who ensured that I got what I am suppose to get. OUTSTANDING SERVICE!!!
10/31/2018
Theresa M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Quick and well done! Very pleased.
10/31/2018
Cynthia F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Appreciate Patricia and Rebecca. Thank you!
10/30/2018
James F. VERIFIED CUSTOMER
Vehicle Make : Ford
Good people and easy to deal with.
10/29/2018
Shazia G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good And acselint thank you
10/29/2018
Michael H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Ahead of schedule!! That never happens.
10/28/2018
David Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Job was done quickly and well done. Bumper looked like new. Thanks.
10/27/2018
Wayne F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Suburb attention from dropping off the car before start of business to days later when picking up the car. All contacts were friendly, helpful an courteous.
10/27/2018
Otto R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very professional and knowledgeable are my assessments of Mr. Vengalis in addressing and insuring the repair of my Lexus vehicle.
10/26/2018
Wildlands Engineering. VERIFIED CUSTOMER
Vehicle Make : Subaru
Chris handled everything very well.
10/26/2018
Beth S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Justin is hands down a stellar employee. He kept me informed and assured me my car was in good hands. I was carjacked and had almost $15,000 in damage done to my 2017 Lexus NX. Some people asked if I was going to even keep the vehicle, but when I got in it last night it felt like MY car. The car I purchased and loved from the moment I started driving it. It smelled new and it looked great and everything inside was perfect along with the outside. So no I won’t be getting rid of my car, because Justin and the repair team gave me back the car I drove, not the vehicle the carjacker stole. Thank you!
10/25/2018
Robert R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Can someone please let Enterprise Rental car we left 3 black cloth Giant grocery bags in back of car Toyota Rav 4 we rented, very upset that they didn’t look over car and give us a call to let us know they were in back seat. I’ll call in morning.
Thanks
10/25/2018
Patricia A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
None
10/25/2018
Daly F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Linda and Chris were so kindly and help me . Especially Chris make feel confident spiking my maternal language. Thank your so much.
10/24/2018
Ileana M. VERIFIED CUSTOMER
Vehicle Make : Kia
Chris Endicott Did everything he could to deliver vehicle to satisfaction.
Excellent customer service.
10/23/2018
Federico T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone who I interacted with was truly professional, and very kind.
10/22/2018
Adam H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
You guys are awesome! Tim Doyle runs a great operation and Kara is fantastic as well
10/22/2018
Peter K. VERIFIED CUSTOMER
Vehicle Make : Volvo
Very good customer service from Martin. I would recommend you to friends.