Outstanding communication throughout the repair process.
Excellent customer service at every point. And, the
repairs were beautifully done.
2/3/2019
**** K. VERIFIED CUSTOMER
Vehicle Make : Honda
Your operation is excellent. The staff is pleasant, efficient and we'll informed. Communications with me about my car status were unexpectedly good. Overall 10/10
2/2/2019
Helen H. VERIFIED CUSTOMER
Vehicle Make : Ford
Justin was extremely professional and did a great job.
2/2/2019
Deirdre O. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I would like to compliment your entire staff on creating a very professional, efficient and friendly environment. From the reception desk to the Geico adjusters to the Enterprise staff to the bodywork agents to the guys running cars in the garage lanes. EVERYONE is extremely helpful and friendly.
I'd also like to especially recognize the service I received from V. He went WAY above and beyond to give me great service on my car. I was so pleased when I came to pick up my car, it looked great and he even provided me with a little bottle of touch-up paint. I had asked about a couple of small details when I dropped the car off and he had addressed them even though he didn't have to.
This excellent service is why I drive from upper DC all the way down to your business when I need bodywork on my car.
Thank you so much!
Deirdre O
2/1/2019
Dorthy E. VERIFIED CUSTOMER
Vehicle Make : Dodge
Keep up the good work . Everyone’s attitude was so welcoming . I’m glad I had a pleasure with working aside with everyone I came in contact with at this repair shop. Thanks
2/1/2019
Fadi J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service and very satisfied with the work. Chris was awesome!
2/1/2019
Andehaimanot A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Team, I was impressed by Chris Professionalism. Integrity and honesty.
I have been talking my car at your workshop for a long time.
Most important, great service and courtesy of the team.
If you need further feedback, pls let me know.
Andy
1/31/2019
Alain C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Chris at the front desk did an excellent job making this as painless as possible.
1/31/2019
Titus L. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was dissatisfied with the representative that was assigned to me. I was late the week before and the representative was not very kind, but when I came the second time and was on time she appeared very professional. I have been using this location for years and never had a bad experience until mow
1/31/2019
Phuong D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent Service
1/31/2019
Lakeya S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Patricia was great.. fought with USAA on my behalf, greatly appreciated!
1/31/2019
Cynthia R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The whole process was very seemless and the repairs were much faster than I had expected. I also appreciated the text updates of status. The repair itself looks good as new! And I had a few scrapes other than what I came in for that were buffed out at no additional charge. Very satisfied with every aspect!
1/30/2019
Elijah C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job on repaing my car was done.
1/29/2019
Jonathan F. VERIFIED CUSTOMER
Vehicle Make : Lexus
We were completely satisfied with the professional and thorough work delivered by Lindsay Collision Center, and our estimator, Patricia Casten.
1/29/2019
Miriam B. VERIFIED CUSTOMER
Vehicle Make : Lexus
TheUSAA representative was excellent. Information and all updates were spot on.
1/28/2019
Erik R. VERIFIED CUSTOMER
Vehicle Make : Volvo
While this was not a preferred shop for my insurance company, I pushed to have my car repaired here based on the reputation. Leaving out some minor scheduling issues, which was held with the insurance company, the rest of the process was pretty smooth. Chris was great and communicative throughout the entire process, helping to ensure that all of my concerns were satisfied, and advocating through the process. I couldn't have asked for a more knowledgable and genuine person to work with! I hope that I don't ever need their services again, but I'd go back in a heartbeat. The car looks good as new! I haven't driven much since pick up, but I'm confident that should I find any issues, they would be addressed right way.
1/27/2019
Debra E. VERIFIED CUSTOMER
Vehicle Make : Lexus
I had a very great experience, very professional staff. My car was ready as promised.
1/27/2019
Francis I. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great service & excellent advisor (Justin)
1/26/2019
Sandra W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Lindsay (Justin) was very thorough and kind. My vehicle was ready as promised. I really enjoyed the regular status updates. Will definitely recommend Lindsay to everyone.