Engaged customer service staff. Accommodating logistics. To make the process seamless.
7/3/2019
TERRANCE C. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Thank you very much for a job well done!
7/3/2019
SYLVIA G. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Justin was terrific. Car looks great
7/2/2019
JOHN H. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Marks left on dashboard. The repair was great. But they damaged the dash when they were doing their complimentary cleaning.
6/29/2019
JERRY H. VERIFIED CUSTOMER
Vehicle Make : GMC
A satisfied customer!!!!
6/29/2019
Mohammad N. VERIFIED CUSTOMER
Vehicle Make : BMW
Even though I had requested an early delivery, it took too long to get the vehicle fixed. The communication between the insurance company and Lindsay was poor. What is the point of updating the customer if there is nothing to update through emails. Because of these delays, I had to pay extra $300 to Enterprise just for additional protection of Ford Focus, which by the way was a bad decision. I would never bring back my car to your facility. Whatever you say customer has to agree which is against business ethics.
6/28/2019
KAREN L. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Great staff and a job well done in the time frame promised. My car looks brand new!
6/28/2019
CANDACE S. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Everybody is really nice and helpful. However,it seemed the repair took a little longer than I expected, although it might have been justified.
Mike had my case and he gave me special assistance with some issues.
6/28/2019
ANIELA R. VERIFIED CUSTOMER
Vehicle Make : HONDA
Very easy experience. Everyone was friendly and efficient. Very satisfied!
6/28/2019
GHAFFAR T. VERIFIED CUSTOMER
Vehicle Make : LEXUS
on time service and experienced personnel.
6/28/2019
TOM A. VERIFIED CUSTOMER
Vehicle Make : LEXUS
The actual repair was fine. However I felt that the service writer was quite prolix. I would ask a simple yes no question, the answer would always be a long recitation of the process that was simply not germane and in no way responsive to my query. I ask what time it was, he wants to tell me how a watch works. My need was to determine how long the work would take. His need was to let me know all the difficulties there were in estimating the time.
6/27/2019
Adrianna G. VERIFIED CUSTOMER
Vehicle Make : LEXUS
My car took 42 days to be completed! I dropped my car off with a little
Over a half of tank for it to come back empty! I was never kept updated on any of the process I had to call in several times just for a update! They updates that was sent via email and txt did not match what the Lindsey or geico rep told me! This will probably be my First and last time getting service here
6/27/2019
MARY ANN. VERIFIED CUSTOMER
Vehicle Make : LEXUS
The usual excellent service........and so appreciate the assistance and good advice by Chris Endicott, Estimator.
Thank you.
MARY ANN W
6/27/2019
JORDAN H. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Great job!
6/26/2019
LEE S. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Justin is fantastic! Great customer service - on top of the repairs - honest and I trust him to do the right thing!!! Couldn’t ask for better ????
6/25/2019
ANNE M. VERIFIED CUSTOMER
Vehicle Make : NISSAN
I've always known the service is superior but the staff is an extra bonus. Everyone (insurance, repair, & rental) same location same quality = completely satisfied customer. Thank you.
6/24/2019
SHANNON H. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Excellent customer service! Friendly staff and my car was ready sooner than expected. Also, my car looks great!
6/23/2019
Donnell S. VERIFIED CUSTOMER
Vehicle Make : RAM
Rebecca was great in handling this issue and keeping me informed on all updates. Grade A service.
6/21/2019
Nicole S. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Mike Nguyen was my tech specialist and he went above and beyond for me, including coming in on his Saturday off to accommodate my schedule and make the process easier for me. He was knowledgeable, kind and personable; all attributes that helped me through an otherwise annoying process. Mike deserves a “role model” status for his work for me. In addition, the body work done to my car looks superior. Thank you!!