Overall fantastic. Thanks so much for a job well done! In terms of opportunities for improvement, the one big disappointment was that the replacement door had not been ordered in when I arrived, even though I requested it when I booked the car in and had been expecting it.
10/2/2019
EDWARD S. VERIFIED CUSTOMER
Vehicle Make : HONDA
Car looked great after the repairs were made. We took our car to Lindsay before going on vacation and it was ready by the time we got back and was stored until we returned to pick it up.
10/2/2019
William M. VERIFIED CUSTOMER
Vehicle Make : LEXUS
I was very impressed and happy about the stream of communication, keeping me fully apprised as to progress.
Very satisfied.
10/1/2019
JOHNNIE B. VERIFIED CUSTOMER
Vehicle Make : CADILLAC
GREAT JOB!
9/30/2019
ROBERT F. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Chris and the entire team were very professional, thorough, and courteous. The repairs were perfect. I have owned/leased 13 Lexus vehicles. My loyalty has been reaffirmed by the Collision staff.
9/28/2019
Sage S. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Everyone was great!
9/28/2019
NANCY U. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Todo muy bien muy bien servició
9/27/2019
SCOTT J. VERIFIED CUSTOMER
Vehicle Make : VOLVO
Great service and nice people all around...from drop off to pick up. Enterprise being right there was a breeze. Thank you for turning a frustrating experience... of someone hitting my car... into something that was almost no burden at all. I will highly recommend your services to all.
9/26/2019
KOSOMA H. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
After getting home from work and thoroughly examining the interior of my car, I'm highly disappointed with the mess that was left. The interior was spotless when it was dropped off at Lindsay for repairs. Upon examining and just to name a few -> white residue was left EVERYWHERE, from the seats(won't wipe off), doors, middle console, to the floor of the car. There's watermarks on the interior where the window was replaced, white residue that can't be wipe off on the windows, found sticky residue in certain areas. Please let me know if I can bring my car to you guys Saturday morning to get everything thoroughly cleaned out or get a refund for my deductible I paid.
9/26/2019
CHARLES D. VERIFIED CUSTOMER
Vehicle Make : LEXUS
I was completely satisfied with the craftsmanship and how the team kept in constant contact with me and updated me on the status of the repair I was extremely happy with the way it was a smooth transition with your rental automobile program it was seamless .
9/26/2019
JILL M. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Professional, efficient work. Thank you.
9/25/2019
MICHAEL H. VERIFIED CUSTOMER
Vehicle Make : HONDA
Great customer service, the texts to update the status of the repair were appreciated
9/25/2019
LUTICIA H. VERIFIED CUSTOMER
Vehicle Make : LEXUS
I loved the way I was kept up to date on my vehicle. Thank you
9/25/2019
Olga S. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
My car was taken there back in july for repair , inspection was done and it was determined that I was committing fraud and I was accused with my insurance that I was giving false statements regarding a hit and run, Geico ended up doing a thorough investigation afterwords and they ended up determining that it was a real hit and run, I immediately called Lindsey collision again to return I get my vehicle returned the person that answered the telephone the end that Okasian treated me unfairly did not allow me to take my vehicle to be repaired, he was rude , I had to take my vehicle whenever he wished me to go and leave it at Lizeth collision to be repaired already backing up three weeks I took my vehicle very early on a Tuesday morning and it took four days for someone from Lindsay collision to tell me that my car had even more damage than expected, I’m already desperate at this point because he has taken more than a month and Lindsay collision told me it was going to take another man nth to repaired it !!!
9/24/2019
THEODORE E. VERIFIED CUSTOMER
Vehicle Make : FORD
2 repairs, different vehicles, great results, friendly staff! Go Lindsay! Thanks.
9/23/2019
REBECCA SELLNER. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Rebecca was patient and kind, when we dropped off the vehicle, carefully explaining the process and the timeline and pointing out damage that was visible, explaining that she would not be able to fully assess the damage until the bumper was removed. I received at least three updates during the process.
When I returned to retrieve my repaired vehicle, I immediately noticed my shiny tires. The car looked beautiful. Rebecca walked me through all of the repairs, opening and closing the hatch to fully display the modifications. All I needed to do was sign apiece of paper, return the rental veggie and be on my way. What a pleasant experience. Thank you!
9/23/2019
SHATEARA G. VERIFIED CUSTOMER
Vehicle Make : LEXUS
The work done on my car made it look new again!
9/23/2019
SAMANTHA P. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great job!!!
9/21/2019
CWO GAYLE. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Great employee Rebecca was special. Thanks 7.
9/20/2019
Donna D. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Always a relief to know that your repair is in the most reliable hands and that you can count on n outstanding job.