The car is a mess. There are greasy fingerprints all over the back seat and the rear hatch carpet. It also appears to have bondo on the left rear of the vehicle and gas filler door.
9/3/2013
Donald M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thanks for doing a very good job.
8/31/2013
Carol S. VERIFIED CUSTOMER
Vehicle Make : Lexus
David Burzynski was wonderful to work with! I really appreciated his helpfulness and friendliness! Thank you and my car looks great!
8/31/2013
Michael E. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent Service I would refer your work to everyone I know
8/30/2013
Austin K. VERIFIED CUSTOMER
Vehicle Make : BMW
Be sure to tell persons returning rental cars where to pick up their car - in front. We likely stood an extra 10 minutes or so because we were expecting the car to be pulled into the bay. Ideally, you would have a car return area where the rental can be parked beside the owner's car so they can move things from one car to the other. We had our son, infant seat and a number of other things we needed to carry through the shop to the other side of the building. Still satisfied with the work and service.
8/30/2013
John R. VERIFIED CUSTOMER
Vehicle Make : Lexus
first class treatment all around. Everyone was courteous, helpful and professional. Well done.
8/29/2013
Aziz K. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job!!! Thanks!!!
8/29/2013
Constant D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very efficient and friendly service quickly gets the job done
8/29/2013
Mathew C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything was great and Rachel is a true professional!
8/29/2013
Gerald K. VERIFIED CUSTOMER
Vehicle Make : Lexus
It could not have been any smoother. Everyone there was most helpful.
Thanks to all.
8/28/2013
Victoria S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My only complaint was the fact that I had to speak to a manager to get information on my car. I left 2 voice messages for my rep and did not get a call back. When I spoke to someone on Wednesday, I was told they would call me by 2:30 that day. By Friday I had not heard anything and requested to speak to a manager. I was not mad, just highly disappointed as I specifically went to Lindsey due to the service I have received in the past (purchased my car from Lindsey VW in Leesburg, VA). I understand being busy, but I think its important to return customer calls, etc. Other than that, I am satisfied with the work. When I met my rep for pick up he was very nice and everyone I dealt with (enterprise, receptionists) were professional and courteous.
8/27/2013
Waota R. VERIFIED CUSTOMER
Vehicle Make : Toyota
i had a very positive experience. every one i came in contact with was wonderful. i would refer you to my friends.
thank you for the great job,
Waota R
8/27/2013
Tae K. VERIFIED CUSTOMER
Vehicle Make : BMW
Exellent service. This is all I can describe the service that I received. Thank you.
8/27/2013
Mirena L. VERIFIED CUSTOMER
Vehicle Make : Lexus
I'm just so happy to get my vehicle back so quickly. Rachel Sutton was amazing. She knows what customer service means. Thanks.
8/26/2013
Dung B. VERIFIED CUSTOMER
Vehicle Make : Lexus
The paint job was awful and messy.
8/24/2013
Antoinette J. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service was incredible! You guys kept me informed every step of the way. After I dropped my car off, I didn't have to call you for anything.
8/21/2013
Floyd R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Need to improve interface with Nationwide Insurance company.
8/21/2013
Susan P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Was well taken care of, great customer service and vehicle was repaired ahead of schedule. Professional staff.
8/20/2013
William A. VERIFIED CUSTOMER
Vehicle Make : Ford
My experience with you guys was amazing! Rebecca, and David were great!!
8/19/2013
Olivia H. VERIFIED CUSTOMER
Vehicle Make : Honda
I discovered that a part was installed incorrectly. It fell of about 4 days after I picked it up. I will make arrangements to have it brought back in to be repaired correctly.