I requested that damage (scratches, etc.) other than that incurred in the accident be repaired and billed separately from the insurance-covered damage. No damage other than the insurance-covered damage was addressed. The first time I drove my car at night after the repairs it became apparent that when my headlights turned on the dashboard lights turn off. There is no way to have both on simultaneously. I consider this a very dangerous malfunction.
9/27/2013
Grace B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work was top quality. The timeliness of completion was top notch. However the back seats were not put back in the original position. That was the only negative aspect but this would not deter me from using your service in the future.
9/27/2013
William T. VERIFIED CUSTOMER
Vehicle Make : Mazda
Good job everyone. Excellent & complete work.
9/26/2013
Ronald J. VERIFIED CUSTOMER
Vehicle Make : Lexus
There is overspray on the front top and windshield. It spears to be clear coat overspray
9/26/2013
Joseph P. VERIFIED CUSTOMER
Vehicle Make : Honda
quick service and friendly, accommodating staff. overall, a pleasant experience.
9/26/2013
Maria B. VERIFIED CUSTOMER
Vehicle Make : Audi
Appreciate the work. Quick first meeting and personnel were very
Attentive and customer oriented. Good that the insurance agent, rental car and center all are in the same location - very efficient.
Thanks to Sam for the research and suggestions.
9/26/2013
John H. VERIFIED CUSTOMER
Vehicle Make : Scion
I work at another dealership this was the most amazing service I have every had.
Josh and Oscar were great. You better hold on to them or we will steal them away. Great assets to your company. The text messages to keep me updated on the vehicle's progress through the repair never got me guessing. Thank you for the great service and excellent repair.
9/25/2013
Gayle D. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was so helpful!! I was kept posted on my car repairs by text, which was comvenient but you also called. AND the car wa fixed four days faster than original estimate. Will definitely recommend you!
9/22/2013
Anh C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything was great from start to finish. The work was done quickly and I was updated throughout the entire process.
9/21/2013
Roger J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I'm going to make it simple for you
Fantastic
beautiful
Superb
unbelievable
out of this world
Well all do not means nothing without the most important
Service & Care
and that for sure you a given plenty of it
A big thank you to all your staff
repair, front desk and my contact David
they did a superb job behind the call of duty
Sincerely
Roger Mallet
***-***-****
www.pbase.com/Rjpfm
9/21/2013
Hollie M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service. I am very pleased!
9/20/2013
Luke C. VERIFIED CUSTOMER
Vehicle Make : Honda
Repairs too much longer than expected. Staff did not communicate when my car was to be finished. Three weeks to fix a broken window and replace a steering column. Lack of communication was the worst of it. The car was returned filthy and one part missing in the interior cabin. The parts were fixed properly but the customer service was substandard. Unfortunately i will not use linnsday in the future. Terrible place!
9/19/2013
Frank L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I could not be happier with the repair...looks better than new and the life-time warrenty is a bonus.
9/18/2013
Alan V. VERIFIED CUSTOMER
Vehicle Make : Ford
Great staff great work five star.
9/17/2013
Amir W. VERIFIED CUSTOMER
Vehicle Make : BMW
It was actually an outstanding experience. The work was great, the amount of time the repair took was excellent and the customer service was above and beyond. Loved the txt messages for status updates and having enterprise on premise made it convenient. You guys are doing it right! Keep up the good work.
9/14/2013
Steven N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Treated very well
9/13/2013
Toan P. VERIFIED CUSTOMER
Vehicle Make : Honda
Good service but would be beneficial if the text updates were updated to real pick up times.
9/13/2013
Heather S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ashley was great...very professional. Thanks again!!
9/12/2013
Patricia H. VERIFIED CUSTOMER
Vehicle Make : Lexus
you have personable staff and responsive to client.