Getting my wife's Lexus fixed was a very smooth and pleasant experience from start to finish, from reception to the gentleman who drove me home after I dropped off the car. Rebecca George did a great job with the estimate, stayed in touch, and made sure we were happy with the work when we picked up the car. Getting the car back completely cleaned was a bonus. Plus, I like your coffee machine.
4/9/2014
**** M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Oscar was great. He explained my options , found a good solution when the repair time was extended, kept me informed and did some personal touch up on some paint chips
Five star performance by Oscar!
4/9/2014
Ilchi I. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The quality of service was beyond my expectation. Communication and providing status was perfect. Thanks for your caring.
4/7/2014
Michael C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am satisfied with the work that was performed to my truck. It looks just as it did the day I drove it off the showroom floor. The only request I have for better customer service is to keep the repair status updated on the website. It was never updated until the last day of repairs. I think customers would like the know the completion percentage during the repair.
4/6/2014
Kelly C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job, excellent feedback along the way and completed on schedule.
4/5/2014
Samuel C. VERIFIED CUSTOMER
Vehicle Make : BMW
I had a great experience with your company. Everyone was helpful and polite I couldn't ask for more. Geico was also very good throughout
4/5/2014
Eduardo Pablo. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your staff, from the receptionist to your service schedulers, Oscar Aguilar and Carlos to your valets were all very professional as well as friendly and very knowledgeable of their individual roles in your organization. I am very appreciative that State Farm was able to schedule my car for an estimate at your location. Thank you for very well organized and efficient organization.
4/5/2014
Joann H. VERIFIED CUSTOMER
Vehicle Make : Acura
A top notch facility. Very satisfied in every way.
4/5/2014
Rosina S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Rachel made the experience pleasurable. I really loved getting updates about my vehicle via text messaging. It put my mind at ease knowing that Lyndsey collision was diligently working on my vehicle. I also liked the complimentary wash, and vacuum. Rachel went the extra distance to resolve a problem with Geico paying for all the days of my rental.
Mrs. Rosina S
4/5/2014
Douglas M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
very nice people to deal with
4/4/2014
Julie C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good job!
4/3/2014
Eugene D. VERIFIED CUSTOMER
Vehicle Make : Lexus
We were very happy with the service and the team did a great job and were very professional especially our estimator Rebecca George.
4/3/2014
Terrence W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very imformatitive on the updates with my vehicle and when it was going to be finished! It was easy and quick process as well! Good work and thanks again!
4/2/2014
Joseph W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Exceptional, unbelievable customer service. I am writing a letter to commend this.
4/2/2014
Latoya G. VERIFIED CUSTOMER
Vehicle Make : Lexus
I appreciated the e-mail updates.
4/1/2014
****H. VERIFIED CUSTOMER
Vehicle Make : Lexus
I love what you have done to fix my 2013 GS 350. It looks just like a brand new before the accident. Thanks so much for your works.
Freddy
4/1/2014
Edward L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very good service. I especially liked the updates on your progress. Eric was wonderful to work with. Thank you so much.
3/30/2014
Sheila S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Carlos was excellent. Pleased with work.
3/29/2014
Nichole H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you so much. Erick did a great job walking me through the process. Everything went just like they said it would and the time table was spot on and took less than a week. Thank you so much and we will certainly send any body that way in need of any body repairs. Thanks again