Car had sticky matter on it. Don't know what it is. Car should have been given back like it was without such matter. Not saying it needed to be washed. For the next person, please make sure sticky matter not left on their car.
4/19/2016
Ronald G. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was not ready when I was told it would be. The day before it was supposed to be ready I received a text that said it would be ready. It wasn't. In addition Every time I went down to Lindsey and I got the feeling that no one had any idea how I had ever been there before. When I went down to drop my car off I was asked to fill-in another form despite the fact I had confirmation with one of your representatives the day before it would be fine to drop the car off. it just wasn't as smooth and experience as I hoped it would be.
4/18/2016
Serk A. VERIFIED CUSTOMER
Vehicle Make : Acura
I was so impressed how organized they were
4/17/2016
Beverly M. VERIFIED CUSTOMER
Vehicle Make : Acura
Love having Izzy, my contact there helping me out. Felt very taken care of. She is really responsive. One problem, when I picked up the car on Sat morning the person was great about telling me what was fixed and checking it out with me, but when I took the car I noticed that one tire was very low, so I asked the person helping me if they could fill up the tire and he said I needed to wait. I couldn't wait as I had another appointment. In the future if a car has been sitting at your place for two weeks you really should check the tire pressure before returning the car. Now I have to go and find a place to do it.
4/17/2016
Phung Q. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Kara was very pleasant to work with. She is very attentive through the process of getting my vehicle fix. It really made this very less stress for me. I would diffenity recommend her to family and friends.
4/16/2016
**** B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well done.
4/15/2016
Joe C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Patricia provided the excellent customer service with the top level repair quality.
4/15/2016
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Ford
It took way too long for the little bit of damage
4/15/2016
Elaine L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Mirrors do not fold. Door was not assembled properly. Should have bee checked before I left the facility. Incompetence
4/15/2016
Alvin B. VERIFIED CUSTOMER
Vehicle Make : Buick
Everyone was very helpful and professional.
4/15/2016
Ana H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service
4/14/2016
Niesha B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent
4/14/2016
Jeff S. VERIFIED CUSTOMER
Vehicle Make : Ford
Kara was very professional and in tune with my needs in getting my car back immediately after I returned from vacation. The vehicle is repaired properly and the experience was a breeze.
4/13/2016
Jeremy L. VERIFIED CUSTOMER
Vehicle Make : Ford
It was a great experiance; from begining to end. Everyone was so helpful and friendly.
The only hiccup was that it was projected that my car would be back in 3-4 days.
I purchased extra insurance for the rental; thinking its only 4 days. The extra time it took to do a fabulous repair job cost me 4 days more of extra insurance.
(Not a big deal)
4/13/2016
Nancy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job and beautiful repair work
4/13/2016
Thuy T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very happy with your works
4/12/2016
Sharon G. VERIFIED CUSTOMER
Vehicle Make : Lexus
As I was out of town I appreciated the text updates. They were right on target as to how long it would take to repair. It looks good as new
4/12/2016
Shaun W. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks better then it did before the accident. Great job! Five stars all the way. I was actually thinking about getting a new car this summer but Lindsay did such a great job I think I'll keep it a little while longer.