Everyone was very friendly and helpful. I liked receiving regular updates via text message. It was convenient for me to drop off my car the night before. The repair was finished on the day it was initially promised. They washed my car just before returning it to me. Everything was repaired properly and looked great. I really liked that they seem so genuine when thanking me for being a customer and wishing me a Merry Christmas! 10 out of 10!
12/20/2015
Tejas P. VERIFIED CUSTOMER
Vehicle Make : Honda
Most importantly I was feeling comfortable to see the progress of repair through text messages.
12/14/2015
Nancy G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Were able to stick to your projected timeline. Appreciated, as it was around the Thanksgiving holiday.
11/30/2015
Rocksand W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Professional Service and Professional Job. I would use them again
11/29/2015
Alissa D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everybody I spoke with was so pleasant and helpful. If I do ever end up needing repairs to any of my vehicles in the future V&F is where I would go.
10/27/2015
Michael B. VERIFIED CUSTOMER
Vehicle Make : Ford
everyone was very helpful in moving through the process. I received regular status reports. The body work and repairs were tier one, professional. You can't tell there was ever any damage that needed repair. Excellent service.
10/12/2015
Richard I. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I have total faith in V&F and always know the results of the repair will be completely satisfactory. USAA also has a high level of confidence in V&F. Thanks for the great service.
7/25/2015
Sean W. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate the thorough job that was done with regard to attention to detail in addressing all the issues that occurred as a result of my accident. I also feel the body work was of excellent quality.
7/9/2015
Manuel C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I haven't seen the vehicle and I don't know about the warranty of your shop for your workmanship.
6/26/2015
Alistair D. VERIFIED CUSTOMER
Vehicle Make : Scion
Appreciated the timely updates via Text message & the friendly customer service.
5/24/2015
Michael M. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome communication, especially via text messages. Super friendly staff and they beat out the original time estimate by almost a week.
5/15/2015
Donald C. VERIFIED CUSTOMER
Vehicle Make : Honda
Our experience at V&F was very professional and extremely pleasant. All work was completed smoothly and quickly by a very helpful expert staff.
5/10/2015
Alois K. VERIFIED CUSTOMER
Vehicle Make : Honda
Our expectations were very high - and you met them easily. Thanks for your prompt and good work.
5/9/2015
Richard D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job, even straightened out the license plate.
5/5/2015
Maureen B. VERIFIED CUSTOMER
Vehicle Make : BMW
Everything went exceptionally smoothly from drop-off to pickup.
4/29/2015
Judson B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I like the text updates.
4/26/2015
Rachel S. VERIFIED CUSTOMER
Vehicle Make : Ford
The communication was superb!!! I was kept informed at all times about the status of my vehicle. This is definitely a company I would recommend to others. Very professional and my car looks amazing!!!! Thank you.
4/19/2015
Rosanne K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I received excellent customer service and my car is as good as ever. Thank you to the V&F team.
4/9/2015
Diana P. VERIFIED CUSTOMER
Vehicle Make : Jeep
The V&F team rocks! They're always pleasant and meticulous in their work. Another satisfied customer!
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