The quality of the actual repair was great and I would recommend you. However, the car was supposed to be completed Thursday. When I called at 9:00 Friday to inquire, I was told the car was in "final assembly" and would be ready Friday, one day late. I finally called again at 4:00 Friday. After a long time on hold, I was told the car was almost done and I could pick it up at 5:00.
Seems a long time for "final assembly". i suspect the only reason I got the car on Friday was because I called at 4:00.
2/10/2018
Lisa P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I needed to go out of town on a Friday. Thank you for making the effort to complete my car early to allow this. And it looks beautiful, too.
2/10/2018
Rodrigo C. VERIFIED CUSTOMER
Vehicle Make : Nissan
The repair took much longer than we had expected. There was an ice storm the week of our accident so I understand we got bumped. The actual repair is great.
2/10/2018
Mark J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Kept well informed on progress of repairs. Excellent service
2/6/2018
George R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The process was very easy and straightforward. Work was done well and the car looks beautiful. Great experience all around!
2/6/2018
Pamela P. VERIFIED CUSTOMER
Vehicle Make : Volvo
Excellent service
1/31/2018
Suzanne T. VERIFIED CUSTOMER
Vehicle Make : Honda
A big thanks for great service and quality repair to our vehicle.
1/25/2018
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Ford
Left work early to pick up my car. Only to get to the ebd of the road to realize that car did not get an alinement. Not hapoy that i have to wait another day or so for the car.
1/25/2018
Rachel S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone I encountered was helpful and kind.
1/20/2018
John W. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome service I definitely will refer you to my friends
1/20/2018
Karen M. VERIFIED CUSTOMER
Vehicle Make : Ford
Judy was great and informed me in a timely manner.
1/19/2018
Lester E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You guys made my experience of smashing a brand new car completely painless.
Thank you.
1/12/2018
Melissa S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Took a long time and completion date kept changing. I spent a lot of money on Uber and car rentals because of the constant changing of the date.
1/11/2018
Caitlyn B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very friendly staff, easy to work with, and it was done fast!
1/6/2018
Scott T. VERIFIED CUSTOMER
Vehicle Make : Acura
Awesome ????! Great staff, treated me professionally and with excellent customer service! Exceeded my expectations.
Thank you ????
1/1/2018
Allan M. VERIFIED CUSTOMER
Vehicle Make : Dodge
A 15 out of a **** to 10!scale - service was beyond excellent and especially Judy who was terrific before during and after the process of repair!
I will do future business with key - you guys were awesome!
12/30/2017
Lawson.alison Lawson,bruce. VERIFIED CUSTOMER
Vehicle Make : Honda
Key Collision did an excellent job repairing my car.
12/23/2017
Glenda H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole team was great they kept me informed the whole time.
Thank you
Glenda
12/21/2017
Edward C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Different linner was installed and did not clean the outside tire and wheel. Had to leave the car for one more day in the shop
12/19/2017
Carryl H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
One hour after picking up my car, I was broken down on the side of the road. Huge puddle of fluid under my car and a trail behind it. Backup camera view not turning off when I put car into drive. Vibration in the whole car on the highway. Not a single warning light being shown in the car. Other electrical things not being right (steering wheel not retreating when turning car off, etc.).
Vehicle is being brought back to you now to rectify wvery single issue.
Very, very frustrating.