Thank you for everything. From the adjuster being very informative and Judy the receptionist was amazing. She helped answering my questions, helped with my rental car pick up and drop off. Amazing job done with the repairs on my vehicle. Thank you for making the process with the insurance company very easy and accommodating to me. I am a very happy customer.
11/9/2016
Marie O. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent job! Everyone was friendly and willing to accommodate our needs. We had some issues with rental car and they let us bring our vehicle next day and it was still done on time.
11/4/2016
Keith M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was kept informed throughout the whole process, questions where answered within 24 hrs
10/29/2016
Jaymes T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I wasn't completely happy with the delay to the repairs due to the shop ordering the wrong bumper, but overall the work was done, the service was friendly and you cleaned out my interior. Overall I am happy
10/24/2016
**** J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you so very much for the wonderful job that you did on my Volkswagen Beetle, I couldn't be happier about the job, never mind getting it back so soon. The gentleman who priced out the job was very nice and thorough, and the secretary was very nice to deal with. Thank you so very much for a job well done.
Beverly and Tom Jasalavich
10/20/2016
Melissa G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Amazing work!!! Robert Donaway and John Reddington treated me like a friend every step of the way. I have never dealt with this before but I can honestly say this was the easiest process I have ever gone through! The repairs look better than when I purchased the vehicle and I cannot thank you enough... THANK YOU! THANK YOU! THANK YOU!
10/8/2016
Tim S. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys made everything easy.
9/30/2016
Jason R. VERIFIED CUSTOMER
Vehicle Make : Kia
Your great
9/29/2016
Kelly C. VERIFIED CUSTOMER
Vehicle Make : BMW
It was a pleasure having you work on my car. My car looked amazing when I picked it up! Loved that you took the time to clean it inside and out. What a treat! Thank you
9/26/2016
Donna C. VERIFIED CUSTOMER
Vehicle Make : Honda
Rick was terrific! He was professional and took pride in his work. I would definitely recommend Key Collision!
9/25/2016
Nandita H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service
9/24/2016
Kantik S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car was cleaned and feels new. Done with perfection. Thank you.
9/23/2016
Dave D. VERIFIED CUSTOMER
Vehicle Make : Ford
The job done was fine but it took 8 full days to have a rear door repaired. It's a company car so that may have contributed to the long time period but parts were supposed to be ordered and at the shop when the car was dropped off.
9/16/2016
Michele P. VERIFIED CUSTOMER
Vehicle Make : Honda
John was very helpful and made the process very simple. I was not only satisfied with the work but the service provided by John was excellent.
9/9/2016
Louise L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great service
9/6/2016
James M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have had the pleasure of using Key Collision in the past and had a great experience. This time there were delays that were not communicated to me until I called. It's exactly the delays that need to be communicated because those of the things that throw a wrench into one's plans. In the end, the work was done beautifully, but better communication would have taken a load off my mind.
9/6/2016
Susan M. VERIFIED CUSTOMER
Vehicle Make : Subaru
If the car won't be done on the expected day by close, a phone call or text saying so would be greatly appreciated...preferably with enough time so appropriate arrangements (work, family, etc) can be made or adjusted.
Great that the crew was willing to work a little past posted closing time!
9/3/2016
Jessica L. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Thank you for making the process seamless and easy! I appreciate the kindness and understanding!
9/2/2016
Brian M. VERIFIED CUSTOMER
Vehicle Make : Nissan
You kept us updated which really helped.
9/1/2016
Samantha A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I am 43 years old and I have never been in a car accident the experience that I had was so less painful than I thought it would be everybody was courteous and professional