We have had our cars worked on before here and we have always been very happy with the device and quality of work !
9/19/2016
Ashley S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Customer service was excellent!!! They were very friendly and I loved the text updates. When something happens to your car, it usually a hassle but you guys made it easy! Even got a nice little car wash to put the cherry on top! Thank you all :)
9/17/2016
Heidi M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent communication! Thanks!
9/10/2016
Jonathan R. VERIFIED CUSTOMER
Vehicle Make : Subaru
You are great
9/1/2016
Kyle P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great experience. Super friendly staff. Car looks fantastic. Thanks for the detailing!
8/26/2016
Donivan O. VERIFIED CUSTOMER
Vehicle Make : Scion
Great service, great communication, and a job well done. The car looks awesome!
8/23/2016
Michael N. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for the communications and the car wax !
8/15/2016
Martin W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Repair timeline was completely unsatisfactory. Firstly, the period from which you were designated as the repair vendor to when my car was towed from the scene of the hit and run almost resulted in my car getting impounded by the City of Kirkland due to being a safety hazard. I was told the car would be towed the next day after the accident and it wasn't for several days. My contact, Gordy, seems like a nice enough guy, but in the beginning failed to keep me updated on the status. Even later on, I am initiating contact 90% of the time. Your automated text system is horrible and ingenuous. I received a text on 7/8 that told me my vehicle was almost done. It is 8/2 and Gordy tells me that it "might" be ready tomorrow. This is absolutely the worst experience I have ever had with an auto body shop and I won't be using ABRA in the future.
8/2/2016
Dani E. VERIFIED CUSTOMER
Vehicle Make : Mazda
They repaired the damage perfectly and even fixed a few scratches from other things. The inside was a little dusty from the work, but otherwise it was great.
8/2/2016
Ryan H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car repairs look great. Staff was very helpful and courteous.
7/23/2016
Luara J. VERIFIED CUSTOMER
Vehicle Make : Kia
Your staff is very friendly and helpful. I would defiantly recommend ABRA to anyone in need of auto repair.
Thank You!!!
7/14/2016
Rafael F. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service. I appreciate the team accommodating my challenging schedule.
7/7/2016
John M. VERIFIED CUSTOMER
Vehicle Make : Audi
Great communication. Nice repair.
7/1/2016
Nicole H. VERIFIED CUSTOMER
Vehicle Make : Kia
The door looks great but there is a film sprayed on the outside of my driver side window. Like paint residue. I tried cleaning it off but it doesn't come off.
6/27/2016
Carol M. VERIFIED CUSTOMER
Vehicle Make : Toyota
They are a total over and beyond team!
Great work Kirkland , WA. Abra!
6/9/2016
Kristina S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great communication and overall customer service. Love getting my car back not only repaired but clean inside and out.
6/3/2016
Renee S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
very well done
5/21/2016
Amy B. VERIFIED CUSTOMER
Vehicle Make : Kia
The whole team was awesome. They handled the insurance company and my repair was perfect. Above and beyond!
5/5/2016
Mark V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Gordy very friendly
Timely service
5/5/2016
Michael D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Nice job they kept me informed all along and
Delivered when they said they would for
The estimated price no surprises