I am very satisfied with my cars repair. We were treated with respect and right away, I would definitely recommend them!
6/6/2015
Brian W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Truly excellent customer service. One of the best examples of existing for the customer. Enterprise car rep was there, roles were explained, timeline presented. Communication via text was super. I would rate them higher than A if i could.
Very very impressed.
6/3/2015
Arnold J. VERIFIED CUSTOMER
Vehicle Make : Lexus
especially like the frequent status updates (e-mail) on the vehicle
5/28/2015
Michael D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanks
5/16/2015
Vongsant C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Hi, Thank you for such a lightening service. I dropped my truck off at around 11a.m., and by 4p.m. Garry called and let me know that it's repaired and ready for pick up. Also thank you for such a professionallism your crews have as well as Geico rep. Such a team you have there. Thanks again, Vongsant (Vince) Chaijaroen
5/9/2015
Steven F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great check in, staff all helpful and friendly. Good communication by phone
The texting aspect of communication needs work. Work timely completed and it looks great.
5/2/2015
Alexandra G. VERIFIED CUSTOMER
Vehicle Make : Dodge
The area worked on looks better than new! Thank you for the fantastic work done.
4/24/2015
Kaneesha R. VERIFIED CUSTOMER
Vehicle Make : Pontiac
I think that ABRA is amazing. I love how the staff keeps us informed with everything that is going on via text and phone call. Definitely would use them again and refer people.
3/21/2015
Joel L. VERIFIED CUSTOMER
Vehicle Make : BMW
I had a great experience with them. They extremely professional courteous and repaired my car in a timely manner.
3/19/2015
Janet S. VERIFIED CUSTOMER
Vehicle Make : Nissan
EXCELLENT customer service!
3/11/2015
Cynthia O. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I appreciate Gary keeping me up to date every step of the way. I never felt like I was left in the dark on what is going on with my car. Brandon in Puyallup was very accomodating letting me bring my car in for the initial estimate with only a half hour notice. The work done on my car was very good and the auto mask application wa better than the original - no wrinkles!
3/4/2015
Dianna D. VERIFIED CUSTOMER
Vehicle Make : Ford
My car got an "!" On the dash and it says there's a tire pressure sensor faulty or something close to that will have to take it in to get it checked, hopefully I can get it looked at closer to home? Not looking forward to having to drive back to Tacoma and I don't know how serious it is?
1/24/2015
Maria Z. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone is very welcoming and friendly. The work that they did couldn't have been better.
1/10/2015
Diane Y. VERIFIED CUSTOMER
Vehicle Make : Buick
My blinker does not work and there were some missing pieces in the truck. I did call and they are going to look at my car on Friday. I just didn't want to take more of my time away to deal with this. Now the repairs to the outside look great. Staff is very friendly we will see how it all turns out
1/9/2015
Kirk S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for taking care of me.
1/6/2015
Susan M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Customer service was superb. I loved getting text updates. Thank you!
12/20/2014
Anna J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for everything, you all did great work! I really appreciate how quickly everything was completed. I also like the text message updates. My truck looks great and was happy to drive her home.
Thanks again Anna
12/20/2014
Ely C. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff at ABRA were very nice, courtesy, and professional. They answered all my questions, and kept me updated every step of the repair process. not only did they do a fantastic job on my vehicles body repair, but when I went to pick it up my car looked as it did two months prior when I purchased it off the showroom floor. I mean I knew they were going to wash it, but ABRA went above and beyond my expectations and gave my car a complete detail, inside and out! I will definitely recommend them to everyone I know that may need any repairs done on their vehicles. To EVERYONE at ABRA a HUGE THANK YOU!!! I will definitely use you again for any future repairs to any one of my three vehicles.
Again THANK YOU, and keep up the phenomenal services that you provide!!!
Ely
12/16/2014
Atiya C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I thought you did great work
12/3/2014
Larry M. VERIFIED CUSTOMER
Vehicle Make : Ford
After my recent visit I will no longer choose ABRA to handle my vehicle repair.