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Real Reviews from VERIFIED CUSTOMERS
Brian J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent work on my bumpers. My car looks brand new again. Very friendly and accommodating staff. Thank you for detailing my car prior to pick up! Brian J
10/28/2015
Willie B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I can't find anything to complain about which means you did a great job. Very professional and I will talk about you only in a good way
10/28/2015
Brandon V. VERIFIED CUSTOMER
Vehicle Make : Audi
Eveeytging woth Abra was awesome. Please send my reguards to Gary he was super helpful :)
10/28/2015
Justin D. VERIFIED CUSTOMER
Vehicle Make : Nissan
My experience with ABRA Auto Body & Glass was great. Almost daily updates by phone and email. Done on time, kind to their clients. Not to mention the work was excellent!
10/24/2015
Roy F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
No problem with the repair process. The car was repaired quickly and looks great. Robert and other staff we dealt with were very friendly and professional. Would recommend Abra Auto Body to everyone needing auto repair services.
10/15/2015
Teodorico D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Customer service is outstanding. Mike is very professional and explained details clearly. I have a month old brand new car when someone scrape off paint in my car while parking. I just want to mention that whoever works on car need to ensure provide good quality, not just on paint job but other section of car that was touched. Right after I picked up my I found a weather strip in the back of my car which I almost discarded. I was told my car was vacuumed which I don't think was done. There was was shoe print in my car which scratches my door panel and put a dent on my speaker cover. Inside my trunk the cloth panel that was touched was not put back. There's long mark which was probably cause by blade when the section was taped. Today, I found that my gas tank fell because it was unscrewed. And lastly inside my car I found a panel screw which I stillhave to look where it should go back.
10/12/2015
Denise J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Love the service and the people at your shop. Will highly recommend you to friends and family
10/8/2015
Lloyd J. VERIFIED CUSTOMER
Vehicle Make : Honda
Team, Great job repairing the damage to my vehicle! The one stop shop service made this an excellent experience! Abra, Geico, and Enterprise working together ensured minimal inconvenience to my day. Abra provided a quick Turn Around Time, quality repair!! Excellent communication through text messages and phone calls kept me informed about the repair progress! I am very pleased with the service! Thank You!! Lloyd J
10/1/2015
Chanh N. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Repair took too long, the repair was subpar paint had to been redone then took longer because bumper had to be repainted , vehicle returned not clean,interior all dusty seat covers not removed ,treated very poorly when I was disappointed with quality of work afterwards in picking up vehicle..overall experience left bad taste in my mouth. Found some more imperfections in paint and not functioning/broken parts that should not have even been affected in repairs.
10/1/2015
Rebecca K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very pleased with the work that was done on my car! I will be coming back to Abra gor any other damages in the future.
9/26/2015
Kim M. VERIFIED CUSTOMER
Vehicle Make : Kia
Everything went great! Customer service was outstanding. My car is beautiful once again. Thanks to mike and his crew for a very easy and stress free repair job.
9/15/2015
Lara M. VERIFIED CUSTOMER
Vehicle Make : Jeep
The service was excellent, everyone was polite and friendly. All my questions were answered, the damages explained and how it was fixed. They also washed and vacuumed out the inside of my jeep for me, an added bonus! I would definitely recommend these folks to others and will probably return if/when my jeep needs work again.
9/2/2015
Pamela K. VERIFIED CUSTOMER
Vehicle Make : Ford
Staff polite knowledgeable & completed work quickly
8/29/2015
Milton W. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great Job once again!!!
8/28/2015
Patrick C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing paint guy and super friendly staff!
8/27/2015
Christopher H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Enjoyed my first experience with a body repair shop you guys rock
8/26/2015
Ashley C. VERIFIED CUSTOMER
Vehicle Make : Scion
Fast turn around and courteous employees. 10/10
8/14/2015
Arlinda B. VERIFIED CUSTOMER
Vehicle Make : Lexus
ABRA was great! Bill was a pleasure to deal with! Thanks!
8/12/2015
Tyler W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent customer service!
8/7/2015
Rachelle S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The program, Repair Express, is well thought out. The three men-Jesse, Mike and Phil were extremely professional and well organized. Customer service from the 'front of the house' was superb. But, the workmanship and attention to detail from the 'back of the house' was sadly lacking. I was under the impression that my car would be put back to the condition it was before it was hit. At the first inspection I found several 'nibs'. Also some marks on the rear bumper (courtesy buff). I was told that dust particle caused it and to give them a little bit more time to make it right. I returned at 2pm to find there were still nibs in the front bumper. Mike assured me 'his guys' would fix it. I waited there at the shop with my two young daughters. Mike had them wash my car after the last repair, and at that time we just needed to go home. When we got home, I inspected the car and I discovered there are still 'nibs'. At least one on the front and one on the rear bumper (not sure how that happened as they were just supposed to buff out some scratches. I also noticed a scratch on the passenger door that was not there when Mike and I did the first walk around prior to the repairs. I want to be happy with your company. I chose to bring my car to you instead of Hinshaw which is much closer to my home. I am saddened by the whole situation. Starting with my car being hit in a parking lot, and the fact that it is not the way it was before the incident. I simply wanted my car to look as if it hadn't had body damage. Again, I wish to stress the level of customer service from Mike was above and beyond. However, the work itself wasn't up to par at all. I feel the person doing the repair should have checked for these 'nibs' prior to my being called to pick it up. I would greatly appreciate your fixing the nibs and the new scratch.
8/5/2015