Abra Auto Body Repair of America - East Lake Sammamish

Excellent and timely service!

I brought my Nissan Altman in for.repair on the front end after hitting a deer on the freeway. I brought it in on a Thursday and was told that it would take between 3 and 5 days to repair. I was told that I would be given updates while it was in and they were true to their word. They kept me aprised as to.what was going on. It was finished and ready for pick up the following Tuesday. They did a beautiful job on it! It looked like new. They even went above and beyond in my opinion by cleaning the carpet and seats front and back,and washing the car! Everyone that I delt with was very friendly and professional. I was never once talked down to or was made to feel like a stupid woman. That is very important to me as I have had that experience more than once in the past by other places. I will definitely come back here if I am ever in need of repairs in the future. I will happily recommend you to anyone that I know that is ever in need of your services. Everything was made very easy in the fact that they did all of the communications with my insurance company, so I had nothing to worry about except for having to drop off and pick up my car. Everything else was taken care of by you. Thank you so much for all of your hard work! Sincerely, Marrianne L

I appreciate the quality work with a quick turnaround rate. Additionally, the customer service was great. Thank you for a job well done.

Very professional. Excellent service. Steven was great. I will definitely recommend this location to others and I will certainly come back. Thank you. The truck looks outstanding.

Easy to work with, painless process. Thank you!

The part was not delivered to the correct Abra location so I had to come back the next day after it was not ready when promised. No one called me. The work was done fine but I had to make two trips to have it done.

Great service - Steven was very helpful. Car looks super.

Very professional and excellent communication. Car done and is excellent

Great communication during process!

glen was great!

Great work on my vehicle. Great with communication in keeping me updated and very efficient with getting work done!

I appreciated the courtesy shown and knowledgeable, careful answers to questions. Also, workmanship and repairs appear thorough and well done.

Overall good service. Thanks!

It was beyond horrible to drive away and start realizing my belongings were missing. Either my car was robbed because they left it unlocked with keys inside or someone there stole and rummaged through my things. I am furious and will never go back there.

Staff was very friendly and knowledge! Would recommend to friends and family!

There is still some body work left needing to be done.

Thanks for your help! Everyone was professional and took great care of me.

Thank you for ordering a new bumper for my car.

Was kept informed about progress.. Also couldn't tell I was even in an accident. Looked brand new as it was before. And clean. Hope I never need your services again, but will spread the news to others.

The job was done in one day and cost exactly what the estimate was. The repair was very professional. Well done!