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Real Reviews from VERIFIED CUSTOMERS
David J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car not put back together after work done.
4/12/2016
Dock L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car was washed clean, looks great. Repair job is awesome. Thank you!
4/7/2016
Jennifer G. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was great
4/5/2016
Cindy H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Receptionist leaves a lot to be desired. RUDE, but the rest of the team is awesome!
4/5/2016
Cheryl P. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good customer service Chris **** was very professional and kept us updated on the progress of the car.
4/1/2016
Maria F. VERIFIED CUSTOMER
Vehicle Make : Ford
It was an amazing experience. Everybody was very friendly. Chris **** always informed me as it was my car. He was a wonderful man. When you have an accident with your car, you have some questions and always found answers with Chris. You have a wondeful team in ABRA. lt
3/31/2016
Lori A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything went smoothly and the communication was great.
3/31/2016
Mary O. VERIFIED CUSTOMER
Vehicle Make : Subaru
My car looked brand new!
3/31/2016
Patrick D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great communication, quality service.
3/30/2016
Donna H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The repair looks perfect. I love how clean the car is on the inside and out. The car looks brand new. Thank you.
3/30/2016
Janet P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I really hated the texts you guys sent about "updates." You literally should just get rid of that seeing as it gives you 0 updates. I didn't like how the front desk lady didn't inform me of Kelli contacting people on Tuesdyas and Thursday's. I expected a report by the end of the first day. I also didn't like that Kelli forgot that I asked them to check out my alignment for Monday when I called in at 2pm she asked if I wanted to come get it. The auto detailing inside was ok. There was dust all over in it for some reason sticking to the top of my steering wheel. It wasn't vaccummed well on the floors besides the mats. The other parts weren't touched. Center console maybe got vaccummed out but not whipped down. I did like that if got done relatively quick. That when I did talk to Kelli she was very open and always contacted me back via email and phone. The work they did looks good for the bumper work. I was worried it wouldn't match. It ended up matching well :)
3/29/2016
Linda D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Looks like a brand new car. Love it.
3/25/2016
John M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very pleased with the whole process.
3/24/2016
Marcellino L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Good communication throughout. Only issue was that the insurance company was not quick to get the claim to ABRA, which meant a week's delay in scheduling the work. Once scheduled, there were no surprises. Chris was excellent at keeping me informed.
3/23/2016
Clare S. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was concerned that my car would not be what it use to be. I was very impressed with the frequent updates that kept me feeling that my car was in good hands. The result were very satisfying. Thanks for service.
3/23/2016
Shagay H. VERIFIED CUSTOMER
Vehicle Make : Suzuki
They were very helpful, walked me through the process and made me feel very comfortable and confident that the job would be done to my satisfaction. They were sensitive to my needs helped in communicating with the insurance company and the car rental agency, kept everybody updated and completed on time. It was a real pleasure having my car repaired by your organization.
3/17/2016
Charles M. VERIFIED CUSTOMER
Vehicle Make : Mazda
The work was quick and well done I enjoyed the updates I never had happen before and everyone was very polite thank you
3/12/2016
Chuck R. VERIFIED CUSTOMER
Vehicle Make : Mazda
It was a great experience having you all work on my car. I felt very informed and well taken care of throughout the whole process. I would recommend your services to my friends and family.
3/12/2016
Alan J. VERIFIED CUSTOMER
Vehicle Make : Ford
They were very professional and friendly, their work was done quickly and very well. We will use them in the future, thank you so much. Alan and Angela Jensen.
3/11/2016
Christen C. VERIFIED CUSTOMER
Vehicle Make : Ford
The time frame for the repair was a little longer than was projected in the future I think if you don't give a customer a time that their truck or vehicle will be done until you've torn it apart and seeing all the damage that needs to be repaired.
3/10/2016