My claim was for glass and body damage. Because of the days of rain before I could get my vehicle to be repaired, ABRA recognized the water damage and mold and took care of the issues with a full detailing and hazardous mold removal. Allstate has been my only insurer as an adult, and they have always taken great care of me. I'm glad they referred me to ABRA in Snohomish. Kelli was friendly and kept me updated on my vehicle's status and was able to work directly with Allstate so I didn't have to do anything besides drop off my car, and then pick it up and sign some papers. ABRA in Snohomish, WA is also in the same building as an Enterprise Car Rental location, directly next to an ARCO. Extremely convenient.
1/27/2018
Karolyn K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone there was very nice and knowledgeable whenever I called or went in. I liked the text message updates and thought the turnaround time was so fast! Really appreciated the fact that they proactively decided to request a bumper from the factory when the first bumper looked off. I could tell they cared a lot about their customers and would highly recommend Abra.
1/27/2018
Sievers -. VERIFIED CUSTOMER
Vehicle Make : Ford
Our customer service provider was very knowledgeable & efficient. She made me feel at ease with the process after the turmoil of the crash. Thank you!
1/26/2018
Dumlao.rogelio G. VERIFIED CUSTOMER
Vehicle Make : Kia
Great experience, efficient and Julie who helped me through out the process was very helpful! She needs to be rewarded for her great work!
1/20/2018
Gina E. VERIFIED CUSTOMER
Vehicle Make : Volvo
Thefriendliness and courtesy of the staff was over the top. My car looked beautiful and i didn't expect the inside to be cleaned as well. And not just cleaned...it smelled delightful. Thank you!! I am so beyond satisfied!
1/19/2018
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you! Kelli did an awesome job communicating and helped me through every step of the process. I will recommend your services in the future. Kevin B
1/19/2018
Keith O. VERIFIED CUSTOMER
Vehicle Make : Honda
All good! Well done!
1/17/2018
Eugene O. VERIFIED CUSTOMER
Vehicle Make : Chrysler
They did a good job. The music in the office was a bit loud, since I'm hard of hearing I couldn't hear the person I was talking to very well.
1/17/2018
Danielle B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Kelli Lee and Chris **** went out of their way to help me with my vehicle, they couldn't of been more helpful. I am so happy with my car and I can't believe how quickly it was taken care of and how helpful they were. They made the entire process great! I would definitely recommend Abra Auto Body and Glass to all of my friends and family. They both have great customer service!!!!!!!!!!!!!
1/17/2018
Jonathan L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Friendly service staff.
1/15/2018
Amy H. VERIFIED CUSTOMER
Vehicle Make : Mazda
The customer service experience was above and beyond. Thank you!
1/13/2018
Rodney H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thought that the service was great. Follow up every day the car was in the shop was excellent. Done in a timely manner. Really appreciate the whole experience
1/11/2018
John A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I appreciated you working with us. Thank you.
1/3/2018
Marietta S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service and my car looks wonderful.
1/2/2018
John B. VERIFIED CUSTOMER
Vehicle Make : Honda
Working with Julie was great. Everyone did a great job coordinating between multiple parties involved. Great communication!
12/30/2017
Howard C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Awesome
12/29/2017
Mock.barbara Mock,michael. VERIFIED CUSTOMER
Vehicle Make : Ford
You were responsive from the time we called, through the repairs and up until our car was ready for pick up. Thanks for the updates regularly on the progress they were much appreciated.