I'd like to thank Chad for being engaged and responsive.
10/24/2015
Lisa E. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was told the car would be ready Friday, and it wasn't ready until the following Wednesday. This was the first time Abra did not meet their time commitment to me, so I hope it's just an anomaly, and not a trend.
10/22/2015
Kedren W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your people refused to take my cash as a payment..Then to top it off, the last lady n the back row rudely suggested I go obtain a money order to pay the bill..I would never go there again or recommend to anyone.
10/20/2015
Molly M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was amazed by how quickly my car was repaired. It was impeccable customer service and great communication through the entire process.
10/15/2015
Eric F. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was the easiest, smoothest car repair experience I've ever had. Everyone was prompt, responsive, friendly. The work was perfect. I couldn't be happier with the experience.
10/7/2015
Collin S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great except the texting service made us believe the job would be done much sooner than it actually was. I would prefer not having the text service if it is going to be inaccurate.
10/2/2015
Nancy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks great
10/2/2015
Cathleen C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great repair! My car looks brand new and was beautifully repaired and cleaned. Eric with geico went above and beyond, helping me with painting over some minor scratches from a previous accident. Quick, efficient, and quality repair job - I couldn't be happier!
9/30/2015
Octavia F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They took way longer than they estimated to complete the repairs on my vehicle. Almost three weeks for a dented door and a paint job!! In addition they didn't make all of the repairs that my Allstate insurance adjuster had said needed to be done in his report. The staff works extremely slowly, lacks communication skills, and are completely incompetent!! I won't ever take my vehicle there again!!!
9/26/2015
Gary G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Perfect
9/24/2015
**** D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
everyone was helpful and friendly.Thank you for a job well done.
9/24/2015
Brian M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I'm pleased with the attention and Good service. I was kept informed at all time, about the status of the repair. However, Today when i went to pick up My auto i just noticed a flat tire. A nice man took care inmediatly but i just thought how no body noticed that before i did. It made me lost some time and made me felt a little unconfortable. Thanks
9/23/2015
Wayde T. VERIFIED CUSTOMER
Vehicle Make : Audi
We received our car late Friday afternoon to find that the windscreen had not been repaired, and the car ran very roughly and the check engine light came on immediately upon leaving the shop premises as if something had not been reassembled properly in the engine compartment (vacuum hoses, etc). Unfortunately the shop is not open at the weekend and we had to secure a rental car to use.
Additionally, better communication with the shop staff would have been helpful during the process. The original time frame we were told the car would be repaired in was the Tuesday before the Friday we received it. We had to actively call again and again to determine what the new timeframe would be. No one it seems answers the phone with any consistency. Sometimes a text message was sent when a real voice would have been a better solution. Real communication is ALWAYS better.
9/20/2015
Ebenezer R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everyone was great. Job was done. Eric our repair rep was friendly, helpful and informative. His service was outstanding.
9/18/2015
Michael W. VERIFIED CUSTOMER
Vehicle Make : Volvo
Very polite and thorough staff.
9/18/2015
Kriscinda G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Was very satisfied with the customer service but when I got my car home found bad chipping on the new bumper. Otherwise I would have been more than satisfied.
9/16/2015
Alicia G. VERIFIED CUSTOMER
Vehicle Make : Lexus
The team was super fast, efficient, and professional. Thanks!
9/16/2015
Curt R. VERIFIED CUSTOMER
Vehicle Make : Honda
Very quick repair and felt consistently updated throughout the process. Very friendly staff and the ease of the process and quality job done is one I will pass on to friends.
9/16/2015
Casey A. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm satisfied with the repairs. I was not impressed with the process from initial quote through dealing with the insurance leading up to the actual appointment.
9/16/2015
Randy S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The best 1000% A I love you guys my car love yo guys fast also good quality.