Fast, professional, courteous, pleasant, great communication! It was a wonderful experience.
3/24/2016
Abigail A. VERIFIED CUSTOMER
Vehicle Make : BMW
I was super impressed. Very professional. Thanks!
3/23/2016
Charlie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Abra was great. Melody was professional, friendly and efficient. Allstate gave a deductible that was 700 higher than what I was supposed to pay, which made things awkward. It ended well. Thank you Melodie!
3/22/2016
Darren C. VERIFIED CUSTOMER
Vehicle Make : Honda
Quick turnaround and the car looks great!
3/18/2016
Todd D. VERIFIED CUSTOMER
Vehicle Make : Honda
The central scheduling department instructed me that it would be ok to stop by the Seattle location without an appointment. I asked several times if that would be ok, I would have to take time off from work and they assured me that it would be. When i arrived the person at the desk said that they don't like it when "they" do that and the earliest appointment would be Friday or she could try and work me in Wednesday. When I said that wouldn't work with my schedule no other attempt was made to help me. I went into the parking lot and called the central scheduling department and shared my experience and they put me through to the person at the front desk who then suddenly could help me... This was a very bad experience.
3/17/2016
Ira W. VERIFIED CUSTOMER
Vehicle Make : BMW
Fantastic
3/13/2016
Charles M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Spot on!
3/13/2016
**** R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Job, great to deal with. Car returned fixed beautifully and detailed as well!
3/12/2016
Holly G. VERIFIED CUSTOMER
Vehicle Make : Lexus
The whole process was extremely professional and expedited. I couldn't believe how easy Geico and Abra made getting my car repaired! From the rental car on-site to the communication about the estimate, repair time - and actually finishing when they said they would! I didn't have to wait when I dropped it off or when I picked it up. Very friendly at all steps in the process. And the car looks great! Would definitely recommend Abra!
3/11/2016
B M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you
3/9/2016
Samuel B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys did a good job.
3/9/2016
Kyle K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Probably the smoothest and most efficient experience with anything car related ever.
3/8/2016
Nancy S. VERIFIED CUSTOMER
Vehicle Make : Ford
My car looks amazing. It's just my work car,l bought it a few years ago. Didn't look nearly as good. Thanks for a job well done. Nancy S
3/4/2016
Camilla Y. VERIFIED CUSTOMER
Vehicle Make : Mazda
I appreciated the timely updates via phone while my car was at the shop.
3/3/2016
Allan K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everything seems great so far. Kept me up to date the entire time. Looks like nothing ever happened!
3/1/2016
Charles W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks for your professionalism and daily updates!
3/1/2016
Peter M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone I came into contact with at Abra was helpful and friendly to boot. Car accidents are no fun but you all made it a little less unpleasant.
2/25/2016
Wendy A. VERIFIED CUSTOMER
Vehicle Make : BMW
Fast. Communicative.
2/25/2016
Lisa R. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very helpful. The communication was excellent. And my car was ready earlier than expected!
2/25/2016
Cindy C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Your staff was courteous and treated me respectfully.